
Carmax
Memphis, TN
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Our polite, professional salesperson went the extra mile to show us several vehicles. After our selection was decided upon, he ensured that needed repairs were made to the car before we closed the sale. Exc to show us several vehicles. After our selection was decided upon, he ensured that needed repairs were made to the car before we closed the sale. Excellent service! More
Above and beyond, though, of course they wanted to sell me the car, I had lost my wallet and had no ID or cards just prior to going to the appointment, went anyway and they were able to find an ID scanned me the car, I had lost my wallet and had no ID or cards just prior to going to the appointment, went anyway and they were able to find an ID scanned in from my previous purchase, and anything else necessary, so, I got the car I had set my heart on! More
Always a great experience when using Carmax. I had a vehicle shipped to store from another location. It was here and ready to drive within a week. Zee Tyson was my salesperson and she was great. I had a vehicle shipped to store from another location. It was here and ready to drive within a week. Zee Tyson was my salesperson and she was great. Highly recommend. More
Friendly staff. Great selection of cars and trucks. Car preparation needs improvement. Multiple scratches, small dents and sticky interior panels were still present Great selection of cars and trucks. Car preparation needs improvement. Multiple scratches, small dents and sticky interior panels were still present on test drive and at time of purchase. More
After a month of car shopping, I met Tina—and everything changed. From the start, she listened, offered great options, and never pressured me. When I told her I’d made a decision, she immediately everything changed. From the start, she listened, offered great options, and never pressured me. When I told her I’d made a decision, she immediately recalled our earlier conversation and reminded me the car I chose was electric—something I had ruled out. I was impressed she remembered and appreciated her honesty. She helped me find the perfect fit and stayed by my side through every step—even when verifying my address became unexpectedly tricky due to a recent move. Tina kept things smooth, positive, and stress-free. The car-buying process can be overwhelming, but Tina made it feel easy. Her “President’s Club” badge may reflect sales, but her customer care is what truly stands out. She absolutely deserves recognition for that. **Fantastic experience—Tina is a gem!** More