Carmax

Great experience. Gloria Coleman was our sales rep. She was wonderful. The best car buying experience. The only thing I could critique was the shipping transfer. It t Gloria Coleman was our sales rep. She was wonderful. The best car buying experience. The only thing I could critique was the shipping transfer. It took a couple of weeks which I understand, but then the title paperwork was missing or delayed. All in all its a small annoyance. We love the vehicle More

Dealership had a wide variety of clean vehicles to choose from. You were allowed to look on your own time, no salesperson constantly on your heels. Charmaine is the G.O.A.T. Very courteous and attentive. from. You were allowed to look on your own time, no salesperson constantly on your heels. Charmaine is the G.O.A.T. Very courteous and attentive. More

Easy and fast! Helpful staff. Plus the cars are in great condition. This is my 2nd car from carmax!! Helpful staff. Plus the cars are in great condition. This is my 2nd car from carmax!! More

Very professional at this location. Knowledgeable staff. Very helpful buying my car. I will be back. Knowledgeable staff. Very helpful buying my car. I will be back. More

The dealership was very nice and prompt assisting me to get my car. They were informative and explained everything thoroughly. Fast transaction and made it worth my while. get my car. They were informative and explained everything thoroughly. Fast transaction and made it worth my while. More

Bill was very nice and informative and help with everything we asked! We bought the car that day which was Valentine’s Day and so far so good! everything we asked! We bought the car that day which was Valentine’s Day and so far so good! More

I had a not so good experience at the Germantown location and relocated to Bartlett location and Keith my sales person was and is awesome he made everything seem less and easy I will always look for him when and relocated to Bartlett location and Keith my sales person was and is awesome he made everything seem less and easy I will always look for him when I need car buying needs or refer my friends and family to this location ! More

When me made deal with salesman, he promised to be able to remove safety film off parts of the car it was an eye sore on the white car. Now when we take it back to dealership now the salesman say they can to remove safety film off parts of the car it was an eye sore on the white car. Now when we take it back to dealership now the salesman say they can not take care of that. I haven't had the car 30 days yet and if it is not taken care of when I go back to dealership I will return the car, and make sure everyone I know that they should not buy from that car max they are liars. More

The salesman was very professional and meet my needs, made sure that I got everything that I was looking for in my car. I will recommend them to others made sure that I got everything that I was looking for in my car. I will recommend them to others More

They were very knowledgeable in helpful. They were patient and presented everything I needed to make a decision. They were patient and presented everything I needed to make a decision. More