Carmax

Excellent customer service Excellent public relations Kind and caring staff. Excellent vehicles well represented and warrantied Kind and caring staff. Excellent vehicles well represented and warrantied More

The first person that assist me - his name was Marc. Although it started off nice, the experience with him ended with a lot of sarcasm. Which, I did not appreciate at all. Spending 20k, I expect the com Although it started off nice, the experience with him ended with a lot of sarcasm. Which, I did not appreciate at all. Spending 20k, I expect the company to not only be thankful but to be patient with whom is spending the money. I was there for hours and after a while it was clear he was done working with me. Awful 1st experience I had to end up coming back days later due to the drivers door not working properly. I'm not sure why none of this was looked at prior to having the car on "READY TO SELL", but I understand things happen. They gave me a loner, thanks to the manager John or Jake I believe, I was taken care of. Larrisa also helped me when I had to come back. She handled me with such grace, and even played a confetti congrats video for me. Very nice. More

Great car selection and a friendly staff you don’t feel pressured to buy a vehicle right away. pressured to buy a vehicle right away. More

I cannot say enough about my service I receive at the Rancho location starting from the service dept to sales. I have purchased a total of 5 vehicles from this location and each experience has been nothi Rancho location starting from the service dept to sales. I have purchased a total of 5 vehicles from this location and each experience has been nothing but exceptional!! ***ROCK STARS- CHELLENA, DAVID, AND BAKARI More

CarMax made it so easy and convenient. By having options to buy online! I absolutely loved the customer service. As well as love my KIA Sorento even more! By having options to buy online! I absolutely loved the customer service. As well as love my KIA Sorento even more! More

David was absolutely awesome to deal with. He explains everything in simple terms. Very great customer service. He explains everything in simple terms. Very great customer service. More

This Carmax location was professional, polite, timely, and integral to their promises. I will happily refer future customers to this location. and integral to their promises. I will happily refer future customers to this location. More

Experience was great very nice and knowledgeable staff car was shipped from Reno quickly the whole process was very smooth car was shipped from Reno quickly the whole process was very smooth More

The best thing I like about Carmax is that you can choose vehicles from all over the country, which gives you many options. You can get any make, model, year, color, and mileage, as the inventory seems to ke vehicles from all over the country, which gives you many options. You can get any make, model, year, color, and mileage, as the inventory seems to keep turning over. You may miss one, but another one can pop up at any time. This is the second car I bought from Carmax, and so far it has been a very good purchase. I hope things go just as smoothly while I am getting to know the car. Not expecting any big issues, but we never know what lies ahead. More

Our buying experience was very easy. We came in pre approved which made the transaction supper smooth. We might have been there two hours max. We came in pre approved which made the transaction supper smooth. We might have been there two hours max. More