Carmax

They were difficult to work with. My trade in value was completely undervalued. I added a manufacturer oem remote start and they didnt consider increasing the value when I was out of My trade in value was completely undervalued. I added a manufacturer oem remote start and they didnt consider increasing the value when I was out of pocket 600$ for it. Then when I asked if I could take it off they asked how long it would take me I said 15 minutes and they said " thats too long we dont have time". So now im out 600 value or even half that should have been considered. And I have negative equity. The new car i got from them only had 1 key phob and they refused to get a second one for me which was ridiculous I gave them 3 xxxxxxfrom my trade in and they didnt even consider finding a way to make any of this right. More

Hats off to Brad at Centennial Carmex. He did a great job. I love my car He did a great job. I love my car More

I loved the experience and how the sales associate really was invested in what we wanted. He dug in deep and got the exact car we wanted to purchase. was invested in what we wanted. He dug in deep and got the exact car we wanted to purchase. More

I sold my 2026 Genesis GV70 for a good price. I was impressed with the professional way they deal with customers. I was so impressed that I bought my GMC truck from them. Jose was incredible get I was impressed with the professional way they deal with customers. I was so impressed that I bought my GMC truck from them. Jose was incredible getting me in and out. Thanks More

Sales-person Larissa Horne was great. Easy to work with and helpful. Worked with us to find the car that best met our needs. Easy to work with and helpful. Worked with us to find the car that best met our needs. More

Every one was so helpful, and kind, and punctual. I would recommend this dealership to everyone I know! I would recommend this dealership to everyone I know! More

Professional, easy and fast. The dealership was clean. I got a brake fluid message from the vehicle. Took it back. Fixed in 15 minutes. So far, all good. We’ll see when I have to The dealership was clean. I got a brake fluid message from the vehicle. Took it back. Fixed in 15 minutes. So far, all good. We’ll see when I have to take it in for service. More

Excellent customer service Excellent public relations Kind and caring staff. Excellent vehicles well represented and warrantied Kind and caring staff. Excellent vehicles well represented and warrantied More

The first person that assist me - his name was Marc. Although it started off nice, the experience with him ended with a lot of sarcasm. Which, I did not appreciate at all. Spending 20k, I expect the com Although it started off nice, the experience with him ended with a lot of sarcasm. Which, I did not appreciate at all. Spending 20k, I expect the company to not only be thankful but to be patient with whom is spending the money. I was there for hours and after a while it was clear he was done working with me. Awful 1st experience I had to end up coming back days later due to the drivers door not working properly. I'm not sure why none of this was looked at prior to having the car on "READY TO SELL", but I understand things happen. They gave me a loner, thanks to the manager John or Jake I believe, I was taken care of. Larrisa also helped me when I had to come back. She handled me with such grace, and even played a confetti congrats video for me. Very nice. More