Carmax

Scotty was a very good no non sense salesman, he made the deal very easy and simple deal very easy and simple More

Every time I went in the store I had to wait long periods when plenty of employees standing around talking. when plenty of employees standing around talking. More

So polite and friendly and willing to please, great customer service and gave me a car loan without hesitation !!!!!. customer service and gave me a car loan without hesitation !!!!!. More

The staff was very polite and welcoming. They were willing to do whatever they could to make sure I left with a vehicle. They were willing to do whatever they could to make sure I left with a vehicle. More

Carmax is a great place to purchase a car. The buying process was smooth, easy and didn’t take all day! I highly recommend Carmax if you’re looking to buy a vehicle. The buying process was smooth, easy and didn’t take all day! I highly recommend Carmax if you’re looking to buy a vehicle. More

Love the service here. Will come back again for my next car purchase. Good people. Will come back again for my next car purchase. Good people. More

Process is so easy. Find car online. Visit dealership for inspection and test drive. No haggling over price. I felt Like I got a fair value for my trade-in. The staff wa Find car online. Visit dealership for inspection and test drive. No haggling over price. I felt Like I got a fair value for my trade-in. The staff was polite and knowledgeable. All in all a very good transaction. More

I had such an amazing car buying purchase experience with CarMax in Jackson, TN. The ease of having a car I was interested in another state transferred to this location, being able to test drive before I ev CarMax in Jackson, TN. The ease of having a car I was interested in another state transferred to this location, being able to test drive before I even committed, and the final step of buying so easy and quick. I then had to bring it back because of an issue and even that was a quick fix. The service mechanic was SO dang friendly and explained what it was and answered all my questions. I wasn't treated like a dumb blonde, lol. I can't thank CarMax enough for a wonderful experience. There was NO pressure in the regular car-buying experience. You know, "let me go talk to my manager, I'll be right back" crap. I would've walked out. This is why CarMax is a different way of buying a car. I will totally be a repeat customer when it comes time to get another car, which, will be soon with my kids growing up to driving age. Thank you CarMax for a great experience. More

I had to drag this deal across the finish line. It started with the reservation. The reservation was a ridiculous wait time to get the car transferred from a dealership 2 hours away. It was nearly It started with the reservation. The reservation was a ridiculous wait time to get the car transferred from a dealership 2 hours away. It was nearly 3 weeks. Then no one contacted me. I actually drove by one evening and noticed the car sitting at the dealership. Keep in mind, I was told 2-3 days for the transfer. I called to let them know I'd seen and verified that the truck was at the dealership. I made an appointment to drive it after convincing the CSR that it was in fact at the dealership. Once at the dealership for the test drive, I drove the truck but couldn't do anything else because they didn't have internet. I told them to call me when it came back up and I'd return. No one ever called. I actually waited several days because I was so disappointed. It is fortunate for Carmax that I wanted to purchase this truck more than they wanted to sell it. The employees seemed incompetent, including the manager! More

I had a wonderful experience with my CarMax purchase. I cannot say enough good things about Latresha Perry! She was knowledgeable, friendly, patient, and so kind! She made the entire process so easy. I h I cannot say enough good things about Latresha Perry! She was knowledgeable, friendly, patient, and so kind! She made the entire process so easy. I had a lot of questions, and she talked me through every single one! More