Carmax
Jackson, TN
33 Reviews of Carmax
Carmax is a great place to purchase a car. The buying process was smooth, easy and didn’t take all day! I highly recommend Carmax if you’re looking to buy a vehicle. The buying process was smooth, easy and didn’t take all day! I highly recommend Carmax if you’re looking to buy a vehicle. More
Process is so easy. Find car online. Visit dealership for inspection and test drive. No haggling over price. I felt Like I got a fair value for my trade-in. The staff wa Find car online. Visit dealership for inspection and test drive. No haggling over price. I felt Like I got a fair value for my trade-in. The staff was polite and knowledgeable. All in all a very good transaction. More
I had such an amazing car buying purchase experience with CarMax in Jackson, TN. The ease of having a car I was interested in another state transferred to this location, being able to test drive before I ev CarMax in Jackson, TN. The ease of having a car I was interested in another state transferred to this location, being able to test drive before I even committed, and the final step of buying so easy and quick. I then had to bring it back because of an issue and even that was a quick fix. The service mechanic was SO dang friendly and explained what it was and answered all my questions. I wasn't treated like a dumb blonde, lol. I can't thank CarMax enough for a wonderful experience. There was NO pressure in the regular car-buying experience. You know, "let me go talk to my manager, I'll be right back" crap. I would've walked out. This is why CarMax is a different way of buying a car. I will totally be a repeat customer when it comes time to get another car, which, will be soon with my kids growing up to driving age. Thank you CarMax for a great experience. More
I had to drag this deal across the finish line. It started with the reservation. The reservation was a ridiculous wait time to get the car transferred from a dealership 2 hours away. It was nearly It started with the reservation. The reservation was a ridiculous wait time to get the car transferred from a dealership 2 hours away. It was nearly 3 weeks. Then no one contacted me. I actually drove by one evening and noticed the car sitting at the dealership. Keep in mind, I was told 2-3 days for the transfer. I called to let them know I'd seen and verified that the truck was at the dealership. I made an appointment to drive it after convincing the CSR that it was in fact at the dealership. Once at the dealership for the test drive, I drove the truck but couldn't do anything else because they didn't have internet. I told them to call me when it came back up and I'd return. No one ever called. I actually waited several days because I was so disappointed. It is fortunate for Carmax that I wanted to purchase this truck more than they wanted to sell it. The employees seemed incompetent, including the manager! More
I had a wonderful experience with my CarMax purchase. I cannot say enough good things about Latresha Perry! She was knowledgeable, friendly, patient, and so kind! She made the entire process so easy. I h I cannot say enough good things about Latresha Perry! She was knowledgeable, friendly, patient, and so kind! She made the entire process so easy. I had a lot of questions, and she talked me through every single one! More

