Carmax
San Antonio, TX
24 Reviews of Carmax
Leslie was amazing and made the process so simple and smooth and stress free. She was very informative. She guided me through the process every step of the way. smooth and stress free. She was very informative. She guided me through the process every step of the way. More
Worst experience when it comes to communication. Talk about a dealership that shows no care to the customer, I was just another number in the lineup. The lack of knowledge was sad, the customer serv Talk about a dealership that shows no care to the customer, I was just another number in the lineup. The lack of knowledge was sad, the customer service skills need work and the attention to detail is the worst. The only reason I'm keeping the car is because of a service writer that knows how to do her job and communicated thoroughly. She is the only reason Carmax got my business. More
The first car that I bought had a complete engine failure after only 7 weeks, and could not be repaired. Carmax took care of the situation in a speedy and professional manner. Both the original and the repla after only 7 weeks, and could not be repaired. Carmax took care of the situation in a speedy and professional manner. Both the original and the replacement transactions were very easy and quick. I now know that I can trust this dealership and highly recommend them. More
Great place to buy a vehicle, no nonsense, no stress, no delays just good honest purchasing of a vehicle from a value dealership and professional people. delays just good honest purchasing of a vehicle from a value dealership and professional people. More
We walked in received a quote for our trade in and the young man working front Mr Delafuente showed us how to look for the vehicle we wanted online. Went home ordered vehicle and less than 7 days later w young man working front Mr Delafuente showed us how to look for the vehicle we wanted online. Went home ordered vehicle and less than 7 days later we drive out with it. And 7 days later Mr Delafuente helped us close the deal. Great job on his part. Very helpful young man! More

