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Carmax

Memphis, TN

4.5
59 Reviews

3475 S. Germantown Road

Memphis, TN

38119

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59 Reviews of Carmax

August 23, 2026

Great people and great service. i have bought 4 vehicles from them with no problems!! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin was great
July 26, 2026

Everybody be was very nice and helpful while we were there. Everything was clean and the car was ready on for our test drive in a timely manner. Our sales associate was excellent. More

by RW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia Ross-Jubirt
July 25, 2026

Carmax is a very friendly company. They were very professional and helped me with everything I needed. More

by samschramm916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia
July 21, 2026

I love my sale person I his name was DeMarcus and the young lady who check me in More

by felecialoving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeMarcus
July 13, 2026

Service was fine later found it my car need shocks. . I am notching little things. More

by martinbarbara406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn williams
June 18, 2026

CarMax provided a great customer service with the purchase of my SUV and service on SUV It would be most useful to have a tech team that can answer questions about vehicles or refer them to place in More

by who.me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor and Service Mgr
June 16, 2026

Staff was amazing! They answered all questions with great detail and truly cared about my happiness during the buying process. More

by mruth2901
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin
May 31, 2026

Sales was wonderful. However, I did not fully check the vehicle over before we left, it had bad tires. I found the tire problem after I got home 3 hours later. Carmax s More

by tvincek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taliya
May 18, 2026

The experience was somewhat cumbersome. There was damage that the car encountered doing shipping. I am still waiting for this to be corrected. Upon checking out, I was issued the wrong key More

by hiram5532
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
May 18, 2026

Friendly, helpful, knowledgeable. Biorky Gonzalez was our sales representative and he was more than accommodating. He answered all questions and even some we didn't think to ask. More

by gerfinley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biorky Gonzalez
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