Carmax

Lauren Leonard and Cornelius Smith were both great to work with. CJ found the car for us and Lauren closed the deal. work with. CJ found the car for us and Lauren closed the deal. More

Great experience from beginning to end . Paperwork did take longer than anticipated but still way better than car dealership. Highly recommend Paperwork did take longer than anticipated but still way better than car dealership. Highly recommend More

Great customer service, he step right in to help us with just what we need. He was also in the process of training a young man and feel like he did an excellent job. Good thing is that he didn't keep us the just what we need. He was also in the process of training a young man and feel like he did an excellent job. Good thing is that he didn't keep us there long he went straight to business. More

Quick and Easy, Car Salesman was knowledgeable and made the process very enjoyable. I would recommend him and the dealership to others. the process very enjoyable. I would recommend him and the dealership to others. More

They were very nice and helpful. I would recommend them to anyone. And I would go back to buy another vehicle from them. I would recommend them to anyone. And I would go back to buy another vehicle from them. More

Ms Tonia is the best. !! Did everything she could to help me get my first car !! Did everything she could to help me get my first car More

Everyone was so kind and helpful! I haven’t experienced customer service like this in a long time! I was very pleased with the whole experience. They made car buying less painful. I haven’t experienced customer service like this in a long time! I was very pleased with the whole experience. They made car buying less painful. More

I worked with Lauren and she was excellent. She was helpful, efficient and knew how to make the process painlesd She was helpful, efficient and knew how to make the process painlesd More

The phone tree experience is awful. I hated having to answer tons of questions BEFORE I was connected to the store where I purchased my car to ask if they had a garage door opener that I hated having to answer tons of questions BEFORE I was connected to the store where I purchased my car to ask if they had a garage door opener that I had left in my loaner car. I needed a loaner because the car I bought was not in correct working order and I had. To turn it into the service department after only 2 days of ownership More

I bought a car about 10 days ago and within 2 days noticed the front right tire was losing air. I filled it up twice but the air leakage continued. I called the Carmax office and made an appointment f noticed the front right tire was losing air. I filled it up twice but the air leakage continued. I called the Carmax office and made an appointment for this past Monday at 9:00. When I got there, I was told they had no record of the appointment that it was for next Monday. I told them that I had a bad tire and waiting another week made no sense. They could not fit me in so they sent me to Discount Tire down the street. I was pleased with this situation since Discount Tire gave me better service. The three star rating is only because I was able to get the situation remedied At Discount Tire. More