Carmax

My agent was very helpful and friendly. I give him 5 stars. My issue is that I was given a dirty car. There were traces of red mud still stuck to the rims, a ton under the hood and in the c I give him 5 stars. My issue is that I was given a dirty car. There were traces of red mud still stuck to the rims, a ton under the hood and in the crevices of the door. Some are still in the ac vents. It seems as thought it was just driven through a car wash and the insides were vacuumed. More

This was the 6th or 7th car I have bought from Carmax. My 1st with the Norman location. Emmett was professional and knowledgeable. He went above the expected to help find me the car I wanted. My 1st with the Norman location. Emmett was professional and knowledgeable. He went above the expected to help find me the car I wanted. More

CarMax made my car buying experience great and hassle free. They provided exceptional information to guide me to the right vehicle as well as great customer serve when needed. free. They provided exceptional information to guide me to the right vehicle as well as great customer serve when needed. More

This is the second vehicle we’ve purchased at Carmax in Norman. Both experiences were stellar! The process is simple and quick! Norman. Both experiences were stellar! The process is simple and quick! More

This was my first experience with CarMax. The transition of buying the car was effortless and the Tory Hill was amazing. He walked me through the process and explained everything. There is The transition of buying the car was effortless and the Tory Hill was amazing. He walked me through the process and explained everything. There is such a nice atmosphere in the dealership and everyone is friendly and seems to be very caring. More

I was extremely impressed with dealing with CarMax, from the beginning and throughout the entire process. From trading in my former vehicle to purchasing my new ride. I highly recommend CarMax in Norman. the beginning and throughout the entire process. From trading in my former vehicle to purchasing my new ride. I highly recommend CarMax in Norman. Oklahoma. More

I want to give a huge thank-you to the entire team at CarMax in Norman, Oklahoma for going above and beyond to take care of me. From start to finish, they made the whole experience smooth, stress-free, a CarMax in Norman, Oklahoma for going above and beyond to take care of me. From start to finish, they made the whole experience smooth, stress-free, and actually enjoyable. Everyone I worked with was patient, professional, and genuinely cared about helping me with my car not just making a sale. They took extra time to answer all my questions, explain the process clearly, and made sure I was completely comfortable before making any decisions. What impressed me most was their follow-through. Even after the purchase, they checked in to make sure everything was perfect and that I was happy with my choice. That kind of customer service is rare these days, and it really shows how much pride the Norman team takes in their work. I left feeling confident, respected, and grateful for how well I was treated. Thank you, CarMax Norman, for going the extra mile — you truly exceeded my expectations! More

This is my second time using CarMax. Tory Hill is Professional, friendly and helpful. Will keep use CarMax in future Tory Hill is Professional, friendly and helpful. Will keep use CarMax in future More

This was the absolute best car buying experience I have ever had! I would definitely recommend CarMax! ever had! I would definitely recommend CarMax! More

I purchased a 2023 Corvette Stingray 2LT from this dealership. During the test drive, I noticed the rear tire was nearly flat and had to point it out myself. Instead of addressing the concern with urg dealership. During the test drive, I noticed the rear tire was nearly flat and had to point it out myself. Instead of addressing the concern with urgency, it felt like I was more of an inconvenience for asking them to fill it up. Despite that, I went forward with the purchase because I loved the car. Unfortunately, the very next day the rear tire pressure dropped again and the DCT transmission service warning appeared. Within the first 24 hours of ownership, I had to spend over $1,000 out of pocket just to address issues that should have been handled before delivery. I truly wanted this to be a smooth and exciting experience, but instead I was left disappointed and burdened with unexpected costs. I hope management will take the opportunity to reach out to me directly, make this right, and restore my confidence in both the dealership and the purchase. More