Carmax

Friendly, straight forward, eager to assist when your ready, prompt on readiness for test drives, willing to explain everything 3-4 times if necessary till customer understands. All.around Best and most ready, prompt on readiness for test drives, willing to explain everything 3-4 times if necessary till customer understands. All.around Best and most transparent dealership I have dealt with in the 30 years I have been buying vehicles! More

The staff was professional. It took 1 week for my car to arrive from Texas to Norman Oklahoma and it came off the truck with a cracked windshield,they called to shedule a replac It took 1 week for my car to arrive from Texas to Norman Oklahoma and it came off the truck with a cracked windshield,they called to shedule a replacement with a glass company within a few days of purchase and they paid for it. Start to finish was all a good experience. From all of my questions to the date of signing and the windshieled replacement. Just to add a note : Make sure you have PDF files of your pay stubs or it could be a problem. More

There was a problem with a switch and you replaced, great service in timely manner. great service in timely manner. More

The staff was professional and sent out of their way to make us feel comfortable in explaining the process make us feel comfortable in explaining the process More

Efficient, courteous, well informed. The peoply at the dealership were very helpful. Thanks Roy Martin The peoply at the dealership were very helpful. Thanks Roy Martin More

My salesman LuLu was great. Easy, no pressure sales. Walked us through the process, was very knowledgeable and answered all of our questions. We would definitely buy another veh Easy, no pressure sales. Walked us through the process, was very knowledgeable and answered all of our questions. We would definitely buy another vehicle with him as our salesman. I would give this 5 stars, however, I was supposed to be contacted by the service department for a replacement clip for the truck bed cover. While I was at the dealership purchasing the truck, I was told they found the clip online and ordered it. I have contacted the service department 3 times, and have had no return call. More

This is the third car we have purchased through CarMax in Norman. We only use CarMax for used cars now and find it to be an easy process, reasonable fees and no pressure to purchase "add-ons". I love that Norman. We only use CarMax for used cars now and find it to be an easy process, reasonable fees and no pressure to purchase "add-ons". I love that you can see what cars are available all over the country and have it shipped to your local CarMax. I also appreciate that you aren't obligated to purchase the car, even if it was shipped a thousand miles. The employees do their part to be efficient and even put a bow on our son's "new" car, despite frigid temperatures and a fierce north wind. Thank you! More

It was convenient and efficient. Everyone was nice and very helpful. I would recommend carmax. Everyone was nice and very helpful. I would recommend carmax. More

I was very skeptical to buy a car that was shipped in from out of state. Carmax made me feel confident in my purchase. The process was very easy and efficient. Everyone was friendly and professional. Wo from out of state. Carmax made me feel confident in my purchase. The process was very easy and efficient. Everyone was friendly and professional. Would definitely tell my friends to buy here. More

Super easy to purchase, no pressure! Car came in with super dark tint, seemed dangerous to me. They agreed to remove the tint without hassle. Everything was wonderful, couldn’t have gone Car came in with super dark tint, seemed dangerous to me. They agreed to remove the tint without hassle. Everything was wonderful, couldn’t have gone more smoothly! Third purchase from Carmax! Never had an issue! More