Carmax
Lafayette, LA
43 Reviews of Carmax
This was our first time using CarMax and it was perfect. Shipping of the vehicle was very reasonable. The 24 hour test drive was a major selling point for us. The upfront pricing alleviated the stress of ne Shipping of the vehicle was very reasonable. The 24 hour test drive was a major selling point for us. The upfront pricing alleviated the stress of negotiating. Financing was easy. No negative impressions throughout my buying experience. More
The experience was pretty good. The paperwork went fairly quickly. There was a problem with the center console door not being attached which should have been discovered during the “ The paperwork went fairly quickly. There was a problem with the center console door not being attached which should have been discovered during the “extensive” inspection, prior to my arrival. They’re fixing the problem free of charge. More
Tyler Comb (Lafayette store) was great to deal with and very knowledgeable. My only complaint (no fault of Tyler or the Lafayette store) is that shipping took longer than expected and the online tracker wa very knowledgeable. My only complaint (no fault of Tyler or the Lafayette store) is that shipping took longer than expected and the online tracker was not updated regularly. The vehicle was delivered after the deadline that CarMax promised. However, Tyler made it right by refunding my shipping fees. More
I love CarMax they are very affordable and they really take care of their customers, I’m on my second purchase from CarMax I recommend them to anyone that looking into purchasing a new vehicle. take care of their customers, I’m on my second purchase from CarMax I recommend them to anyone that looking into purchasing a new vehicle. More
I had a great experience at carmax, my sales agent treated me nicely and showed me other vehicles that would be a great fit. He made sure I drove off the lot happy. treated me nicely and showed me other vehicles that would be a great fit. He made sure I drove off the lot happy. More
My experience with Carmax in Jersey Village and Lafayette La was great. Very nice and knowledgeable people. I enjoyed working with Pat Cunningham and Devin Lewis. They went above and beyond to make our exper La was great. Very nice and knowledgeable people. I enjoyed working with Pat Cunningham and Devin Lewis. They went above and beyond to make our experience the best and friendliest of any car dealer we’ve ever been too. I would definitely recommend these two salesmen any day. Thank u again for the experience. More

