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Carr Buick GMC

Vancouver, WA

Overview
Employees
Reviews
Vehicles
4.6
115 Reviews
CARR AUTO GROUP is family-owned organization doing business in the the Portland-Vancouver area for over 85 years. We care deeply about the community because we live and work here too! We are committed to giving back in so many ways, whether it is through our volunteer efforts or direct contributions. Carr Buick GMC has an entire team dedicated to your satisfaction, whether it relates to purchasing a new or used vehicle or servicing the one you have...we have the professionals who can make the process simple and easy. Our state of the art store has the latest diagnostic and repair equipment so that you know it will be fixed right the first time in the most cost effective manner. Find out what so many Portland-Vancouver residents already know, Carr Buick GMC provides the very best customer service in the entire Pacific Northwest. With you all the way. Every mile. Every day.
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6600 NE 4th Plain Blvd

Vancouver, WA

98661

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Showing 115 reviews

August 09, 2026

Johnathan and Matt were very helpful and upfront about everything’s and recommend buying from Johnathan if your out car More

by mstrocsher@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

Carr Buick GMC responded

Our team enjoyed guiding you through your Dodge Ram 1500 purchase. Knowing you found our approach transparent and would recommend Jonathan means a lot to us.

August 08, 2026

Hope the service department is more professional and honest, I thought going I was going to dislike the financial manager the most,turns out she was nice polite, professional, I give her 5 stars , wha More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Roncarati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Borjas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Carr Buick GMC responded

Steve, thank you for your service review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 08, 2026

They were very friendly & took care of our needs without being pushy or high pressure. Thank you More

by clarjandy
Recommend Dealer
Yes
Employees Worked With
Matt Petta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stewart Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2026 -

Carr Buick GMC responded

Knowing you found our approach friendly and pressure-free means a lot to our team. We’re glad we could meet your needs during your used GMC Terrain purchase and appreciate your five-star rating.

August 08, 2026

Quick and easy to schedule. The car was done in less time than expected. Service staff was excellent and efficient. More

by Sheila6462
Recommend Dealer
Yes
Employees Worked With
TJ
Print
Aug 08, 2026 -

Carr Buick GMC responded

Knowing setting up your appointment was seamless and straightforward means a lot to our team. We’re glad we could complete the service on your Buick Envision faster than expected. Hearing that you found our staff excellent and efficient means a great deal to our service department.

August 07, 2026

Ken in the service department has been fantastic working on our vehicle. Getting our concerns addressed properly and timely. Thank you! More

by mamarufio
Recommend Dealer
Yes
Employees Worked With
Chuck Bryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Carr Buick GMC responded

We’re glad our service team could resolve your concerns promptly and thoroughly. Hearing your appreciation means a lot to our team.

August 06, 2026

I have been working with Ken for many years. Great guy I am moving out of state. More

by moothart
Recommend Dealer
Yes
Employees Worked With
Ken service manager would know
Print
Aug 07, 2026 -

Carr Buick GMC responded

Thank you for the five-star rating and for trusting our service team with your GMC Sierra 1500 for so many years. We wish you safe travels as you relocate out of state and would welcome you back anytime.

August 06, 2026

Great caring customer service They are great employees I would recommend them to anyone who wants great customer service and a great experience More

by moothart
Recommend Dealer
Yes
Employees Worked With
TJ. Was excellent. Ken is excellent as well.
Print
Aug 07, 2026 -

Carr Buick GMC responded

Thank you for the five-star rating and for recommending our service department. We’re delighted our team could provide attentive care during the service on your GMC Sierra 1500.

August 06, 2026

Check in was fast and smooth. The wait time went quickly. Very courteous..???? Very friendly!!?? More

by sheridancurtis
Recommend Dealer
Yes
Print
Aug 07, 2026 -

Carr Buick GMC responded

Hearing that our check-in was fast and that your wait felt quick means a lot to our service team. Thank you for highlighting our team’s friendliness and courtesy during service on your GMC Terrain.

August 06, 2026

Transmission replacement with additional services. Over all spent 8k and warranty spent 4.9k. Transmission still not right. But mechanic won't fix. Reported idol issues as well. Willing to pay to have More

by 2mrs.scott
Recommend Dealer
No
Employees Worked With
Ken
Print
Aug 12, 2026 -

Carr Buick GMC responded

Mr. Scott, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 06, 2026

Fine It was slow I feel like it took to long and the online reservation does not work More

by peterkurfurst68
Recommend Dealer
Yes
Print
Aug 09, 2026 -

Carr Buick GMC responded

Peter, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd like to work with you to prevent this from happening again. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

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