Carriage Kia of Woodstock - Service Center
Woodstock, GA
154 Reviews of Carriage Kia of Woodstock - Service Center
Experience with service Department The service department of Kia in Woodstock was wonderful! Oppointment scheduling was easy, follow-up was great, and everyone went out of their way to The service department of Kia in Woodstock was wonderful! Oppointment scheduling was easy, follow-up was great, and everyone went out of their way to be kind and courteous while I was there. The waiting area is very comfortable with a lot of amenities! More
Professional all the way, from start to finish! They were very helpful in explanations of work done! Details of what was needing other work. Not "pushy" about forcing a decision of other work correc They were very helpful in explanations of work done! Details of what was needing other work. Not "pushy" about forcing a decision of other work corrections that needed to be done! More
Great service! Prompt, curtious service reps. Nice to have snack station and amenities such as the gym available while waiting on car service. Definitely recommend t Prompt, curtious service reps. Nice to have snack station and amenities such as the gym available while waiting on car service. Definitely recommend to others. More
Service - Eric I had my SUV worked on and the service advisor, Eric, was very helpful. I highly recommend anyone to visit and speak with him. He's also quite humble. I had my SUV worked on and the service advisor, Eric, was very helpful. I highly recommend anyone to visit and speak with him. He's also quite humble. Thanks for a wonderful service. More
Recall repairs and oil chg Excellent service. Eric and next time Stephen took time to explain what was done. Waiting room very comfortable with snacks and coffee! Had some rec Excellent service. Eric and next time Stephen took time to explain what was done. Waiting room very comfortable with snacks and coffee! Had some recall items that needed addressed and those were completed. More
5,000 mile tune up I give this dealership a solid 10. I actually enjoy going to get my car serviced here. The service guys are the best! They are professional and per I give this dealership a solid 10. I actually enjoy going to get my car serviced here. The service guys are the best! They are professional and personable and I enjoy talking to them about college football. The waiting area is large and they provide coffee, other beverages and a variety of snacks. Everything about this dealership is a 10! More
Oil change service call The service department was very professional with scheduling and completing my service appointment. The courtesy van is very convenient for getting to The service department was very professional with scheduling and completing my service appointment. The courtesy van is very convenient for getting to the mall while they are servicing the vehicle. The service was completed more quickly than expected and I really appreciated the car wash and vacuum. More
Bad service department Service department is terrible. Every time I bring my car in for problems such as water in a light they do not fix it right the first time and I have Service department is terrible. Every time I bring my car in for problems such as water in a light they do not fix it right the first time and I have to bring my car back. I live 45 minutes away and this happens every time I bring my car. I brought it 3 times for my sunroof, 2 times for one light with water in it and now I'm going to have to bring it back a second time for another light with water. It is a waste of time. Do your job right the first time! When you have a repeat customer that has had problems other times you should make sure that customer is ratified. More
Always Pleasant Experience Carriage Kia Woodstock is a new dealership and a good one. My former Kia dealer in Kennesaw got so bad that I swore I would never go back. I found Car Carriage Kia Woodstock is a new dealership and a good one. My former Kia dealer in Kennesaw got so bad that I swore I would never go back. I found Carriage Kia of Gainesville to be excellent but too far away for convenience. The new dealership in Woodstock is convenient and the service has been excellent with none of the bad experiences I had at my former place. More
11,000 mile service and slipping transmission The general service was very good. I appreciated the courtesy ride home and back. Mr. Moore was a very nice gentleman and safe driver. The test drive The general service was very good. I appreciated the courtesy ride home and back. Mr. Moore was a very nice gentleman and safe driver. The test drive with the engineer helped resolve my concern about the transmission. He pointed out the driving options that was causing the sluggish transmission shifting. Problem resolved. More