Carriage Kia of Woodstock - Service Center

Door Handles and Sunroof Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My experience with Eric and Carriage Kia in Woodstock, GA was good. I was however disappointed that I never received a letter about the handle recall. I had to call about it myself to discover the sharp paint chipping off was a recall problem. The recall was also only for the front doors and not the back even though they are all the same handle. The company Carriage uses for their after market sunroof installation had to install a brand new sunroof, however they must not have tested it out several times before returning it to Carriage and it stopped working on my way home. I knew there was a problem when it made a loud clunking sound when closing and opening. So I was a disappointed that they did not do their due diligence to make sure it was working before it was returned. They also returned my car with about a half a tank less than I had in it. However the recall issue, sunroof problem, and gas issue had nothing to do with Carriage Kia and the service they provided. Eric wanted to make sure I was happy and that everything was finally working. He provided me with a loaner car which is a must for me! The owner of my company asked me how I liked the service that Carriage provided and I told him that Carriage is all about customer service. Thank you Eric More

Service visit I’ve been to this dealership twice to service my vehicle and I’m really happy with the service I received! All of the employees are nice and helpful! I’ve been to this dealership twice to service my vehicle and I’m really happy with the service I received! All of the employees are nice and helpful! More

The best experience yet! This dealer was amazing sparkling clean and brand new! Very modern, sheek and high tech. I have been to many dealers in my life but none have had the This dealer was amazing sparkling clean and brand new! Very modern, sheek and high tech. I have been to many dealers in my life but none have had the class that this dealer has,not even Jaguar! I am highly considering getting a second KIA because just like the dealer the staff was educated and courteous. I love my KIA and I am most definitely happy with my experience!!!!!! Lucia Quintana More

Very professional. The service was excellent. My car was returned to me very clean and I really appreciated the service. Also, was treated with much respect and friendly The service was excellent. My car was returned to me very clean and I really appreciated the service. Also, was treated with much respect and friendly. More

Great Service They were incredible about explaining insurance involvement, rental services, and exactly what they were doing to my car. Not only did they keep me up They were incredible about explaining insurance involvement, rental services, and exactly what they were doing to my car. Not only did they keep me updated, but the only day that I could pick up my car was a day the service department was closed. Eric came in on his day off to give me my car back! Great location! Will go back again if I ever need anything done on my vehicle! More

Good and promptly Service! I arrived without an appointment and they kindly attended to me, excellent attention, fast and good service. I recommend them. It is a beautiful and I arrived without an appointment and they kindly attended to me, excellent attention, fast and good service. I recommend them. It is a beautiful and quiet dealer. More

Better than expected The staff at Carriage Kia are always extremely nice, friendly and willing to help me in any way possible. They make in easy and enjoyable to take my c The staff at Carriage Kia are always extremely nice, friendly and willing to help me in any way possible. They make in easy and enjoyable to take my car in for service. More

Maintenance experience I needed to get an oil change and decided to take it back to the dealership. The service desk was friendly and greeted me promptly. They said it wou I needed to get an oil change and decided to take it back to the dealership. The service desk was friendly and greeted me promptly. They said it would be an hour or so and they would wash the car too. Went back to get the car and all the staff were quite friendly and service was done as promised. The car wash was not the best...some parts of the car were quite obviously missed but it was 25° out, so I'm not too upset about it. Still 5 star experience and would recommend to anyone. More

It was great joe is awesome The only reason for this five star rating is because of joe he's awesome to work with and understands our needs as well as he follows up like he says The only reason for this five star rating is because of joe he's awesome to work with and understands our needs as well as he follows up like he says he will Eric and keven need to take notes and follow in Joe's footsteps they lack allot of customer service as long as how is there we will continue coming there More