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Carriage Kia of Woodstock - Service Center
Woodstock, GA
154 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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154 Reviews of Carriage Kia of Woodstock - Service Center
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November 16, 2020
I received great service on my Optima during a trip out of town. I brought it in with no appointment for emergency service. The service team got it in and diagnosed the problem as soon as possible. The iss of town. I brought it in with no appointment for emergency service. The service team got it in and diagnosed the problem as soon as possible. The issue was taken care of in a timely manner. I would recommend this dealership for any service needs, Thank you, Robert8 More
by Robert Gower
Employees Worked With
Joseph Robbins, Amber Hibbs
May 15, 2020
I made an appointment a week before my appointment. I was very specific about the recall over the phone when I made my appointment. I have came in I was very specific when I talk to the front desk why I was very specific about the recall over the phone when I made my appointment. I have came in I was very specific when I talk to the front desk why I was there over my recall, I even told them if I need to pull out the paperwork, they corresponding with me acknowledging why I was there. They have told me it will take 2 1/2 hour. After sitting in the lobby for 30 minutes I went to the front and I noticed my car has not been pulled in the back so I asked them if they can take me home like some other dealerships do. After talking to them more about this recall they told me that the parts not there and they were trying to do something else with my vehicle that wasn't approved. Now in February 5 they wanted to put a liner in my gas tank I told them I did not wanted that done and that's what they were trying to do and charge me $160 for it without my acknowledgment. Poor customer service they don't listen to the customers and after all this the man looked at me like I was the one confused. I would definitely not recommend this business they honestly don't care about their customers. More
by Anya
Employees Worked With
Eric Siefkes, Daniel Crichton
March 10, 2020
Employees always pleasant and helpful. Service dept is great. Have been in several times and I am always greeted in a friendly manner. Always delivers work as promissed. Great people. great. Have been in several times and I am always greeted in a friendly manner. Always delivers work as promissed. Great people. More
by Douglas
Employees Worked With
Nick is always great to work with., Nick Walker
Verified CustomerFebruary 07, 2020
Carriage is a wonderful dealership to do business with. They go the extra mile to make customers happy. My service was completed quickly and Chris did a great job explaining everything. They go the extra mile to make customers happy. My service was completed quickly and Chris did a great job explaining everything. More
by JASON.JOYCE817
Employees Worked With
Chris Tuck, Kevin Parsons
February 06, 2020
Excellent service Had me in and out extremely quickly and even dealt with a nagging issue at no cost to me. Car was spotless when I got it back with a new wash! Had me in and out extremely quickly and even dealt with a nagging issue at no cost to me. Car was spotless when I got it back with a new wash! More
by MANGELL
Employees Worked With
Chris
February 05, 2020
Your technician Damien did a great job of diagnosing the problem on my Kia Soul and later making the repair. Your counter representatives were very courteous and friendly. did a great job of diagnosing the problem on my Kia Soul and later making the repair. Your counter representatives were very courteous and friendly. More
by GOODIEJWG
Employees Worked With
Damien, Kevin Parsons
February 05, 2020
my new car I would most likely come back for my next car everyone was very friendly and helpful. Overall experience was good less paperwork would be nice!! I would most likely come back for my next car everyone was very friendly and helpful. Overall experience was good less paperwork would be nice!! More
by ROSE125JEFF
Employees Worked With
Carl Stuart
February 02, 2020
They have such excellent service that I feel at home or even better. They are very polite and always treat me with respect. They make me feel that they care and that they want to take care of my vehicle. even better. They are very polite and always treat me with respect. They make me feel that they care and that they want to take care of my vehicle. Thanks More
by MARIAGSOTO26
Employees Worked With
Chris Tuck, Mary Echols, Eric Siefkes, Joseph Robbins, Kevin Parsons
