Carriage Kia

From start to finish, my visit with the service department I was well take care of. They kept me informed on the service work and what was needed in the future. Great people.

Our car is still in their shop ...this makes the 6th? Time... Same issues... After spending all but 9 days of this year (it's March 23rd) in their shop they have yet to fix the problem. This after begging us to bring it back one more time... I really really don't understand. It's under warranty... What in the world do we have to do to get our car fixed Carriage? If you can't fix it at least tell us. This has gone on long enough

Andrew Aycock is always pleasant, courteous and knowledgeable. I would recommend him to anyone. I’ve been a Carriage Kia customer since 2007 and have never had an issue with them. I would give Andrew a five-star rating.

Outstanding service. Excellent advice on needed services. Kept me informed of vehicle status. Got back vehicle in a very clean condition. I use Carriage KIA exclusively for service

Friendly and knowledgeable service people. They keep you up to date while you are there with what’s going on with your vehicle. They take care of your vehicle and make sure it is in good condition.

The service team is always friendly and helpful! They never try to sell you more than you need, but they do keep you informed about important mechanical items for your next visit. This is important since I am a nursing student.

The service department, especially Andrew, go out of their way to help and inform the customer throughout the process. It was made clear that they emphasized with you and your situation.

Great customer service. Andrew was excellent. He kept me informed regularly regarding the progress of my service work. Also, when I questioned why a particular part was needed, he sent me a picture of it on my car to my phone and he was correct. I would highly recommend that you see Andrew whenever you need service or an oil change.

Service department is great! I always go see Alex and he takes care of my service needs. I never get pressured for unneeded services and their work is top quality.

This is the fourth Kia I’ve bought and the third that I’ve purchased from Carriage Kia. The sales department has always been professional. The service department has always been great and have even gone out of their way to accommodate me.