Carriage Kia

I am a faithful Carriage Kia customer since 2010. The service department and staff are wonderful. Andrew Aycock makes sure my Soul is in tip-top condition!

Very helpful and accommodating. Did a great job on my car, and I left with it clean. Service was exceptional. Offered to transport me somewhere and pick me up while my car was being serviced.

A great place to take your Kia if you have one nice friendly people and great personalitys and the business is just wonderful and they have great workers who go over and beyond

Execellent service. Very friendly staff! They provided excellent guidance and walked us through the process. Made us feel comfortable with the shopping experience. We will come back.

Had a check tire pressure light come on. Called and had an appointment scheduled within the next hour. Took my car in and they not only fixed the issue but were able to complete an oil change and tire rotation without me having to return. The service representative kept me up to date and answered all my questions. Great experience.

I have shopped for a new car for approximately two years. Tyler LePage at Carriage KIA is the only salesperson who offered me an opportunity to test drive a car and followed up with a phone call to see if there was anything else he could bring to the dealership for me to see. Everyone I worked with was very helpful, and I love my new KIA.

My salesman, Oscar Tazo made my car buying experience enjoyable. He was helpful, professional, and very courteous.. I will recommend him to friends that are looking to buy a new car!

Carriage Kia is very proud of how many positive reviews they have on the internet, so I figured that even if we couldn't come to an agreement on numbers that their customer service would be decent. I am not sure if they would sell you a car if you absolutely begged them (as I am not willing to do that) but if you expect any sort of followup via phone or email - get ready to be disappointed. This doesn't mean the dealership won't call/email. Oh you'll get phone calls and emails from various people wanting to know if you're still interested or still in the market or would like a test drive. Chris called me on a Saturday about my inquiry regarding a 2019 Soul. Shane called me later the same day. I provided them with info and requested a total price OTD on the vehicle and was told I'd have that on a Monday morning. That never came, and when I reached back out they again never followed up. At that point I assumed they actually didn't want my business. But I couldn't not leave the review based on my experience to warn others that all these reviews does not mean your experience is going to be similar. UPDATE I had planned to remove this negative review after they did follow up and at least give me their numbers, which they did on 8/8. But then they replied on 8/9 saying my questions were answered timely that is false. The fact is that I did exchange text messages with the salesman, but we also talked by phone and I had asked for the price right away as of 8/4. It took 4 days to get a price and the trade offer was lower than at any other dealership. So there's really no excuse for that - and my original recommendation stands. Find a dealer that respects both your time and your intelligence. In my experience, Carriage Kia is not one of them.

Awesome service guy Alex Cruz. Very detail explaining what was done and what will be watch next service. Friendly customer service. Very clean area in waiting.

I have been taking my Kia Sorento for service to this dealership for the last year and have been extremely pleased. They are professional, courteous, fair and helpful.