Carson Cars
Lynnwood, WA
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254 Reviews of Carson Cars
I would give this place no stars if I could! I came in asking to see a specific car I saw on their website. it was affordable in my price range. And wanted to get it, did all the information g I came in asking to see a specific car I saw on their website. it was affordable in my price range. And wanted to get it, did all the information got approved, when I came in the day after to get the car they said they wanted me to see another car because the car I wanted has gotten into an accident, so I agreed to the other car, (it cost way more than the other car ) not even a month later I got the car checked because my AC wasn’t working, the people who looked at my car said it for sure have gotten into an accident. So I called them and told them about it to see if they could fix it, all they told me was they’ll give me a quote to fix it. After you pay for the car they do not care about you or the car. i told them you guys said it hasn’t been into an accident that was the whole point of switching cars. And he said i didn't tell you it was, my boyfriend was my witness there saying sir you were the one that told us that. They basically didn’t help or do anything. 0/10 THEY WILL TAKE YOUR MONEY DO NOT COME HERE!!! SCAM More
David was a typical salesman not pushy but wanted to close the deal. Was able to work out a deal to suit my needs... I was asked to make a review for him and such at the time it would have been 5 stars close the deal. Was able to work out a deal to suit my needs... I was asked to make a review for him and such at the time it would have been 5 stars but after later communications and lack of response to my emailed questions that score had dropped hence saying that he was the "typical" salesman... More
I got my first car here. Billy was so nice, and I could tell he didn't want me to leave unhappy. I felt like I was in good hands with him. Billy was so nice, and I could tell he didn't want me to leave unhappy. I felt like I was in good hands with him. More
Sold me a car that had no heat. Did not detail the car when they promised to detail it twice! They had their repair shop "fix" my car but the issue was never addressed. I paid for a Did not detail the car when they promised to detail it twice! They had their repair shop "fix" my car but the issue was never addressed. I paid for and installed the parts myself because they couldn't be bothered to replace a stupid blower motor! I was told by their repair facility that the power steering pump needed replaced and the transmission mount. When I picked up my vehicle; there was no proof or paperwork to prove any of it had been fixed. Our salesman Jack was all about just getting the sale; no compassion or worry for customers. More
I have been a customer with this company for more than 2 years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved fo years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved for a vehicle Especially with no and low credit scores. Scott, Robert, Carlos and Fernando all helped us. Carlos: Hats off to you our main salesman whom never gave up despite myself from being very difficult. Fernando: kudos for you - who strongly recommend to test drive the vehicle after a several No’s from us. Robert: appreciate your help with our car insurance especially when most insurance place gave us high prices. Scott: You have a great team - appreciate the each and everyone. For my review : What I really love about this company: this is a family own business and they treat people/customers as their own. Carson Cars thank you so much for never letting us down. Keep up the good work and hope to see you all soon for another vehicle. More
My experience with Carson Cars was deeply disappointing. Initially, they misled me into a lease when I clearly intended to purchase. Once the deal was sealed, their customer service vanished into thin air. Initially, they misled me into a lease when I clearly intended to purchase. Once the deal was sealed, their customer service vanished into thin air. When they finally offered assistance, it came in the form of courtesy cars, both of which were complete disasters. The first one broke down, leaving me to deal with towing, and the second one had its transmission fall out on the freeway. The staff's behavior was shockingly rude and unprofessional throughout, demonstrating a lack of integrity and commitment to customer satisfaction. More
2 experiaces over 10 year period. Very satisfied with professional, respectful , friendly approach.. Carlos and Scott’. As an older female who is skeptical of car dealer trades, I am Very satisfied with professional, respectful , friendly approach.. Carlos and Scott’. As an older female who is skeptical of car dealer trades, I am well pleased on these two occasions I was treated respectfully , honestly and fairly. More
Carlos is a very pleasant salesman. Everyone there is welcoming and relaxed. There is a large variety of good vehicles with good prices. Everyone there is welcoming and relaxed. There is a large variety of good vehicles with good prices. More


