854 Reviews of Carson Nissan - Service Center
What can I say about my saleperson but excellent on all What can I say about my saleperson but excellent on all count. Whenever I come into Carson Nissan I will always see Martel with that warm smile and What can I say about my saleperson but excellent on all count. Whenever I come into Carson Nissan I will always see Martel with that warm smile and always a kind word.On Sunday March 2, 2014 I just came in for a oil change on my 2011 Nissan Cube. My husband and I were looking at some cars on the lot and here comes my good old friend Martel with umbrella in hand since it was raining that day. He ask if we need any help we reply just looking. Martel reply just let me know if you need anything since it raining here's my umbrella so you will not get to wet. I thought that was very kind of Martel. To make a long story short we saw this ALTIMA that was calling our name. Me and my husband talk about letting the cube go and purchasing the car. We went looking for Martel on this matter and we became a new owner of 2014 Nissan ALTIMA. With all the help of Martel. He was there on our first car our second car. One thing that I can say about Martel you go boy. He is what a great saleperson is. More
The service staff I Met were real humble and helpful during my stay. I was even given a lift back to work , since they were generous enough to ask if I had a ride back. Overall the customer service was during my stay. I was even given a lift back to work , since they were generous enough to ask if I had a ride back. Overall the customer service was just great and reliable. More
Mr. Larry Russel was friendly and professional. He was very helpful, knowledgeable and answered all my questions. I will definetley come back and have my car serviced again. Larry Russel is great and an a very helpful, knowledgeable and answered all my questions. I will definetley come back and have my car serviced again. Larry Russel is great and an asset to your team. More
Larry was so awesome! He is always so professional. When I walk in to get my car serviced, I know he's going to take of me and get the job done. Always a pleasure. :) I walk in to get my car serviced, I know he's going to take of me and get the job done. Always a pleasure. :) More
I can tell about carlos the way he talked to the customer especially on me regarding the problem of my car im satisfied for what he says to me,he is one of a very good employee & experience in the service de especially on me regarding the problem of my car im satisfied for what he says to me,he is one of a very good employee & experience in the service department,so i can recommend him to my friends thanks to him. More
Came in for service, and they found a problem with my tire then they notified me, and fixed it. Wait time was reasonable and she was a very kind and friendly employee. tire then they notified me, and fixed it. Wait time was reasonable and she was a very kind and friendly employee. More
Kristin was very helpful and knowledgeable with all Kristin was very helpful and knowledgeable with all questions that I had and when my car had a recall on the odometer she was quick to advise. Wh Kristin was very helpful and knowledgeable with all questions that I had and when my car had a recall on the odometer she was quick to advise. When all was done she explained everything that was done completely and I will definitely come back More
Upon arriving to the service center I did not have to wait to get greeted by a friendly service adviser. They are very professional and take the time to listen to what problems you are having with your wait to get greeted by a friendly service adviser. They are very professional and take the time to listen to what problems you are having with your vehicle. I was very satisfied with the work performed on my truck and it was all done in a timely manner. I will be bringing my vehicle back for service again, (Carson Nissan) and just F.Y.I, I own a Nissan Titan. More
Walking out to greet me was an extra special touch. Walking out to greet me was an extra special touch. Always friendly customer service, always willing to explain clearly - I'm never made to feel stup Walking out to greet me was an extra special touch. Always friendly customer service, always willing to explain clearly - I'm never made to feel stupid or I don't understand, and I do feel comfortable asking questions when I have them. I only wish the waiting room didn't reek of old popcorn :/ It's a nice touch to have hot popcorn, but by the end of the day (when I'm usually in), the whole area smells like an old movie theater. Very minor in comparison to all the reasons I DO come to this dealership instead of the one closer to me. More
As always, I am extremely satisfied with the quality of service I received at this Service Center and especially by Larry Russell. I drive from Marina Del Rey, CA which is a long way, because i known the service I received at this Service Center and especially by Larry Russell. I drive from Marina Del Rey, CA which is a long way, because i known the quality of care my vehicle will receive. i have owned and leased many cars in my life and have been disappointed most of the time when it came time for promises made at the time of the sale. That has all changed since my very first visit to Carson Nissan, their Service Dept.,their parts department and especially Larry Russell. I am honored to recommend Larry Russell and this Service Center because of the outstanding service for my vehicle, the attention I am given to address my concerns and the respect provided to my time constraints. I whole heartily recommend this service center and especially Mr. Russell who has proven himself time after time to be highly proficient as an ethical service advisor. Thank you. More