Carter Acura of Lynnwood

Always a great experience. Met with a smile upon arrival, kept advised of progress, quick payment. The best! Met with a smile upon arrival, kept advised of progress, quick payment. The best! More

Very communicative and informative. No pressured sales pitch. They worked with me and my spouse to get us in the situation we were hoping to be in. Both sales and service have been a de No pressured sales pitch. They worked with me and my spouse to get us in the situation we were hoping to be in. Both sales and service have been a delight to work with. I'm looking forward to bringing my business back here again. More

It’s a nice Friendly and family oriented staff. Very organized and efficient highly recommend Very organized and efficient highly recommend More

I recently had the pleasure of purchasing a new vehicle from an outstanding car salesman, Radar Seiha. From the moment I stepped onto the lot, Radar's professionalism, knowledge, and genuine enthusiasm for from an outstanding car salesman, Radar Seiha. From the moment I stepped onto the lot, Radar's professionalism, knowledge, and genuine enthusiasm for helping me find the perfect car were evident. Radar took the time to listen to my needs, preferences, and budget constraints, ensuring that he presented me with options that aligned perfectly with what I was looking for. His in-depth knowledge of the various models, features, and financing options was impressive, and he patiently answered all of my questions, making the entire process smooth and stress-free. What truly set Radar apart was his dedication to providing exceptional customer service. He went above and beyond to accommodate my schedule, promptly responding to my inquiries and ensuring that every detail of the purchase was handled efficiently. Radar’s friendly demeanor and transparency instilled trust and confidence in me throughout the entire transaction. Thanks to Radar guidance and expertise, I drove off the lot in my dream car, knowing that I had made the right choice. I cannot recommend Radar highly enough for anyone in search of a knowledgeable, trustworthy, and genuinely caring car salesman. He is a true asset to the dealership and exemplifies what exceptional customer service should look like. Thank you, Radar, for a fantastic car-buying experience! More

I have purchased 2 cars from Radar. He was patient and knowledgeable. In addition, he went above and beyond by meeting me at different Carter locations until I found the right vehicle He was patient and knowledgeable. In addition, he went above and beyond by meeting me at different Carter locations until I found the right vehicle for my family. More

Purchasing my new vehicle was an absolute breeze thanks to the exceptional service from DAVE MORENO. From the moment I walked in, the Dave was friendly, knowledgeable, and attentive to my needs. He made th to the exceptional service from DAVE MORENO. From the moment I walked in, the Dave was friendly, knowledgeable, and attentive to my needs. He made the entire process seamless and stress-free. I highly recommend Dave Moreno to anyone in search of a hassle-free car buying experience. More

I highly recommend Carter Acura of Lynwood for your new or used car buying needs. My recommendation is based on the high quality of customer service, the integrity and longevity of the dealership being lon or used car buying needs. My recommendation is based on the high quality of customer service, the integrity and longevity of the dealership being long-standing community members, and most importantly, their inconspicuous methods of decreasing stress and pressure, which is an inherent feature of car buying. I was headed to CarMax of Lynwood but accidentally ended up on the lot of Carter Acura of Lynwood (for those unfamiliar with the area, the two dealerships are next to each other). When I pulled up, I could see the team was meeting in the showroom in progress. I walked the lot looking at cars when I realized CarMax was next door. As I was headed back to my car, the manager, David, left the meeting to greet me. He was friendly and immediately engaged me in phatic conversation. Long story short, David connected me to a salesperson named Connor. I have to be transparent. I had no interest in buying a car from this dealership, nor was I enthusiastic about meeting with Connor, but I kept an open mind. Connor was equally friendly as David and worked hard to get my business without pressure or sleazy sales tactics. He asked me what my dealbreakers were, and worked hard to overcome them. I would be remiss if I did not mention how skillful Connor was at building rapport. During the test drive, there was a lull of silence that he did not try to fill, which made me feel more comfortable. He was not pushy and treated me with dignity and respect without being patronizing. I noticed the other salespeople doing the same with other customers. During the lull between the car being prepared and the paperwork being finalized, like David, Connor engaged me in phatic conversation that appeared genuine. Although part of the process included me talking to Connor and Connor talking to David, I often inserted myself in the back and forth. And while I know this is not how this works, they never once frowned on me for doing so. David acknowledged how stressful it was to buy a car and that he values transparency and authenticity. He continued, "I live in this community. If I see you at the grocery store, I want to wave at you and ask you how your car is, not avoid you because you felt someway about the car buying process." And this sums up why you should buy your next car from Carter Acura of Lynwood. Finally, I did not have money on me. So they allowed the sale to go through, and after everything was over, Connor drove to where I live to accept my down payment in the form of a check. This added transaction would not have happened at one of the big dealerships. Again, I highly recommend seeing Connor and David at Carter Acura of Lynwood to meet your car buying needs. Tell them Alfred sent you! Good luck with your car buying experience. More

Radar was amazing! He really made the whole transaction painless & smooth. Buying a brand new car can be stressful, but I was very impressed with his transparency and level of care he had for me and my hus painless & smooth. Buying a brand new car can be stressful, but I was very impressed with his transparency and level of care he had for me and my husband. I love my new Acura RDX! Thank you Radar and Carter Acura! - CS More

Buying a car can be stressful; researching, finding the best price, finding the deals and promotions, and dealing with sales person who wants to maximize their profit with all the numbers thrown at you. best price, finding the deals and promotions, and dealing with sales person who wants to maximize their profit with all the numbers thrown at you. I can't say that for the salesperson, Radar Seahawks, I had pleasure working with at Carter Acura in Lynnwood. Of course, I have done the research, communicated prior to stopping by the do test drive and do the paper work, which made process bit faster. We arrived to the dealership around 5 PM, which was about an hour before closure. We view the inventory and, test drive the car then got into numbers and paperwork. There are definitely vultures and pirates out there who just want to sell, sell, sell instead making the personal connection. Working with Radar felt more like working with a friend or person you knew who will try their best to work with you rather than just sell you a product and get you out the door with the invoice. I am grateful to had a Radar as my salesperson and not other sales person. So, if you in the market for new car in puget sound area and you are thinking Acura, please do a bit of research and contact Radar at Carter Acura of Lynnwood. P.S He speaks Cambodian as well. More

Standard bait and switch Agreed on a price on a specific vehicle in writing. Requested that the quote included all fees and taxes which was confirmed (again in writing) by emp Agreed on a price on a specific vehicle in writing. Requested that the quote included all fees and taxes which was confirmed (again in writing) by employee Jennifer Belanger. Showed up at the dealership a few hours later ready to purchase only to be told the price is now two thousand dollars higher than quoted. When questioned I was told that the quote provided was an "estimate only" and that she calculated tax wrong. Complete waste of time all around. Stay away from this dealership. More