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Carter Acura of Lynnwood
Lynnwood, WA
120 Reviews
Welcome to the Carter Acura of Lynnwood, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Acura car or SUV you will find it here. We have helped many customers in or near Lynnwood, Bellevue, Seattle, Everett and Bothell find the Acura of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Carter Acura of Lynnwood has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Washington Acura dealer, we have a huge selection of new and used vehicles from which to choose. Carter Acura of Lynnwood online and offline customers enjoy vehicle specials every day. We offer Acura service & parts, an online inventory, and outstanding financing options, making Carter Acura of Lynnwood a preferred dealer serving Lynnwood, Bellevue, Seattle, Everett and Bothell area Acura buyers. Ready to set up a test drive? Visit our Bellevue area Acura dealership in Lynnwood, WA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 120 reviews
August 06, 2015
Care and respect without hassle or we first dropped in to view the car we liked, rdx, and raj attended to us promptly and made sure he was available if we needed but most impressively h we first dropped in to view the car we liked, rdx, and raj attended to us promptly and made sure he was available if we needed but most impressively he and all staff respected our space. We then went to several other dealerships to look at mid size SUVs and we're giving ridiculous first prices and typical cars salesman tactics. We came back to Acura of Lynwood that evening and worked out the price. We were immediately offered a fair and reasonable price. We stepped into a great offer presented to us for a 2015 instead of 16 which we opted to go for and are very satisfied. They constantly cared if we were happy with our choice and purchase and got us the car that night. Raj was a great salesman to work with and would recommend him to anyone. I appreciate his genuine respectfulness and integrity. More
by drake15
Employees Worked With
Raj Khanna, Cody Jensen
August 03, 2015
Bought a car in less than an hour I pulled up got out of my car and Raj Khanna came right out and said "Hi Nicole how are you doing" I haven't been there in over two years and my fathe I pulled up got out of my car and Raj Khanna came right out and said "Hi Nicole how are you doing" I haven't been there in over two years and my father was the one who bought the car from them. I bought a car elsewhere (Big Mistake) Raj had no idea that we were coming so no names to look up or anything just excellent customer service. As more and more sales associates arrived they all came out and remembered my name as well. They would all open the doors for me (as well as everyone else) but they remembered my dog (Bentley) and so many other little details and it made me feel like one in a million. My dad was just there to get an oil change but Raj said "How would you like it if I could get you into a NEW car no money down and lower car payments" (we were thinking that's not gonna happing) But never underestimate Raj. He came out said this is your car payment and it was almost $300 lower than what my dad was paying for the exact same car but brand new. He also said "I will make your first payment for car payment for you and like I said no money out of your pocket" Well I cried because I thought it was a blessing from God my mom had passed away and I was in a really bad car accident in 2012 so my dad retired and found a job at the church to help pay my bills so the extra money Raj saved us was much needed. He always comes through and he genuinely cares about his customers he has your best interest in mind. He's not there to sell and make sales man of the month he's there to help and invest in the customer. If anyone is thinking about buying a car go see Raj and see what he can do for you in under an hour you could be leaving in a new car. It took longer for the oil change then buying a new car. Rameish Ramial was the Finance Manager who explains everything out to you and no pressure to add or not to add extras on (My car they saw me coming a mile away and added everything they could on it ended up costing me $4500.00) But that's because I didn't go see Raj and Rameish so don't make the same mistake I did buy from Acura of Lynnwood. You also get a fresh box of Chocolate Chip Cookies that I wish were delivered once a month they are good. My car place gives dried out brownies and you have to pay for everything but water..... So 5 stars for Raj Khanna and 5 stars for Ramesish Ramial and the dealership 5 stars as well More
by Raj/Rameish/r/the/best
Employees Worked With
Raj Khanna, Rameish Ramial, and the service area
July 25, 2015
excellent service We just left a review for the new car we bought. We also brought my 2007 honda civic in today for a check up as another dealer in eugene wanted $1100 We just left a review for the new car we bought. We also brought my 2007 honda civic in today for a check up as another dealer in eugene wanted $1100 to replace the rack and pinion assembly as there was a steering fluid leak. They made it sound like the power steering was going to fail very soon. Kerry the chief tech came and spoke with me and drove the car with us (i also had a transmission concern). Then he hoisted the car and showed us the seeping fluid which he didn't feel needed to be addressed right now. He even cleaned the seeping area so it could be reassesed at a later date with lube oil filter service. This is the first mechanic I've ever had do this. I'm impressed and pleased. We will definitely return. More
by loaf
Employees Worked With
kerry
July 25, 2015
Fantastic Service We are from oregon and very anxious, difficult customers. Despite that, we recieived great service from Eric, Raj, Ram, and Brody. We felt that we g We are from oregon and very anxious, difficult customers. Despite that, we recieived great service from Eric, Raj, Ram, and Brody. We felt that we got a great deal and they honored our OR tax exemption. Eric spent more than an hour showing us car features and having us both test drive. His knowledge and demonstration convinved us to buy a tlx sh awd advanced. We were originally going to buy a Lexus IS 250 awd or a Lexus ES, but the acura was way better by far. It has more features than both of the lexus cars I was interested in and for less money. Thank you Lynnwood Acura! More
by loaf
Employees Worked With
eric k and raj k
July 21, 2015
Horrible unprofessional place This is about their Sales Department... I will never ever think about buying a car from this dealer. Overall, my experience was the worst ever. I a This is about their Sales Department... I will never ever think about buying a car from this dealer. Overall, my experience was the worst ever. I am extremely insulted and disappointed at the level of professionalism and their commitment to honor a deal. We wanted a car badly and walked in to the Lynwood Acura dealership. My mind was set on taking MDX home. We made a deal with the Sales agents (Anthony/Jon) to buy an Acura MDX yesterday(July 18th 2015), These guys were very nice and I was happy that everything was set. So, I paid $5K as deposit only to have it refunded back to me in 15 mins just as about we were leaving the dealership to go home!! Wonder why? I don't know (and don't want to know). This is what happened - Salesperson and I negotiate for a while, deal gets approved by one of the Sales manager, we pay 5K, ask for a receipt, then a guy named, Brodie Ryan rushes out and says "The deal is off. There was a miscommunication and I cannot give you the car at this price. You can have your deposit back". He was very rude, non-apologetic and didn't explain how/what happened on their side. He did nothing to understand us either. All he kept saying was that the deal cannot happen and I will be refunded the money. Apparently, there was a miscommunication between Sales and Finance. They first took my money and when I asked for a receipt or a promissory note, they refunded the money back. The Sales manager, Brodie cared least about his behavior or aggressive attitude. He was very offending to me and my wife. Me, my wife and one year old daughter spend more than 3.5 hrs at this dealership with the intention of leaving with a car - that's exactly what I told the sales person. It was way past my daughter's bedtime and I feel very sad to have put my poor daughter through this for nothing - Just to get treated extremely unprofessionally and badly. I wanted to talk to the General Sales Manager but I couldn't (not sure if he was not there OR didn't care). At the very least, I expected a call from him. I was browsing their website that evening and told their customer rep in online chat about the incident. She assured me that she would pass on my experience to the management. Nobody from the dealership has called me yet. From reading other reviews, it is clear that they don't care. But, My humble suggestion and recommendation to people - DONT waste your time by going there and negotiating a deal. You are just wasting your time and most importantly, your RESPECT. More
by RAMYA
Employees Worked With
Brodie Ryan
July 11, 2015
Very happy with sales experience! Professional and competent staff made the purchase of a new Acura a very pleasant. I enjoyed working with Brian Grospe in the sales department. I hig Professional and competent staff made the purchase of a new Acura a very pleasant. I enjoyed working with Brian Grospe in the sales department. I highly recommend this dealership. More
by happynewrdxowner
Employees Worked With
Brian Grospe
July 08, 2015
Return customer - Bought 3 car from this dealerships Best customer service. Jon Jaffe is a great guy to work with. Highly recommended for anyone looking for an Acura new or used. Thank You Best customer service. Jon Jaffe is a great guy to work with. Highly recommended for anyone looking for an Acura new or used. Thank You More
by Acura
Employees Worked With
Jon Jaffe
July 02, 2015
Uh, a little help? Went in at 1245pm on a Thursday which may explain why there was no receptionist. Had to go track somebody down. Then was redirected. Then was ignored. Went in at 1245pm on a Thursday which may explain why there was no receptionist. Had to go track somebody down. Then was redirected. Then was ignored. Then when asked if I could get help, was told after I finish serving these other people then went back to having a conversation with some guy. So 15 minutes, no help. Only saw two other customers. WTH? I own a car from this store. Just wanted a little help. Their service (when you can get it) is good. But not today. Just completely indifferent to me as a customer. More
by Teachercreature
Employees Worked With
Do not know. No name tag
June 01, 2015
I recommend Jon Jaffe Jon Jaffe is a great guy to work with. We just bought MDX yesterday and he showed great patience and personality. I would strongly recommend him if yo Jon Jaffe is a great guy to work with. We just bought MDX yesterday and he showed great patience and personality. I would strongly recommend him if you want to talk to a person for buying a car. More
by Jason Zhu
Employees Worked With
Jon Jaffe
May 23, 2015
The Ritz of car dealerships Best customer support and client service I have experienced in a car dealership. BJ, Thoai and Mike were absolutely amazing and can not have expected Best customer support and client service I have experienced in a car dealership. BJ, Thoai and Mike were absolutely amazing and can not have expected a better car buying experience. Every one in the dealership are genuinely nice and Super helpful. Highly recommended for anyone looking for an Acura in greater Seattle area. More
by MVPacura
