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Carter Volkswagen

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3 Lifetime Reviews

5202 Leary Ave NW, Seattle, Washington 98107 Directions
Sales: (206) 782-7474

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3 Reviews of Carter Volkswagen

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May 31, 2015

"Great People that really care."

- Cnewman123

Great people. I felt very comfortable and they explained everything to me. I was a little stressed but they were very patient. Ended up with a good deal. I would highly recommend them to anyone. CN

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Recommend Dealer
Yes
Employees Worked With
worked with a few people. Donnale did the sale. She was awesome! Paperwork was easy and organized. Finnance was trying to get me what I wanted.
January 23, 2013

"Extensive online research for a used car lead me to..."

- megs8605

Extensive online research for a used car lead me to Carter Volkswagen. I found a low-mileage, beautiful, used 2002 Volkswagen listed on Carter's online inventory. I contacted Jonathan Fredericks to schedule a test drive. I was met with friendly and helpful customer service. When I asked for Carfax and maintenance documentation, I was given a very thorough report. I was very impressed with the quality and look of the car and was able to purchase it the same day within a few hours at a price that was unbeatable!! All of the horror stories I have heard over the years about the general "dealership experience" were COMPLETELY contradicted through my experience at Carter Volkswagen. The sales and finance staff walked me through the car-buying process thoroughly and patiently. I never felt pressured or rushed to make a decision!! Even after discovering that the heater in the car was blowing cold a couple days later, Jonathan met with me to confirm the problem. He even scheduled a complimentary diagnosis and service, even though I had purchased the car "as-is" without a warranty. In addition, and in the meantime, I was given a loaner car for two days while my car was being serviced. The heater problem was solved quickly and I drove away, yet again, a very happy customer!! I look forward to future/return business with Carter Volkswagen and will recommend them to all of my friends!!

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Recommend Dealer
Yes
Employees Worked With
Jonathan Fredericks
July 30, 2010

"Carter they do some good work even they are only a saab ..."

- bob1234

Carter they do some good work even they are only a saab independent work shop now.They still do a fantastic good of working on peoples cars and great customer service but they are on the pricey side.The service quality has been great over the years. In and Out of warranty. Over 8 years, the car has taken its share of knocks and they've seen to it that it comes back spiffy.And, they are still in Civilization. They aren't located out in some Auto-ghetto in Fife or Bellevue. They are right in Ballard, with the people and the restaurants. What more could one ask?

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Recommend Dealer
Yes
Employees Worked With
Jack and John
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