Caruso Ford Lincoln

We found Caruso after recommendation from Ford! We called them and asked for our requirements. Our Dealer was “Chris(Christopher Pratt)“. We did not want to test drive since we knew what I wanted to buy. Chr them and asked for our requirements. Our Dealer was “Chris(Christopher Pratt)“. We did not want to test drive since we knew what I wanted to buy. Chris made sure that we receive all the details and best deals according to our preferences. He was super responsive. To our delight, when we reached the dealership to finalize the deal our car was already standing at the door all decked up for us to take home. We had an excellent time purchasing our very own vehicle from Caruso Ford. Chris was extremely helpful and amazing with details. Recommend them for future purchase if you are seeking for Smooth Transaction! Love Sourabh & Tisha More

We bought a 2019 Ford Flex. It had very low mileage and price was reduced below Kelly Blue Book price. Our salesperson and other staff was very friendly and accommodating. price was reduced below Kelly Blue Book price. Our salesperson and other staff was very friendly and accommodating. More

Great Value and Customer Experience Sam was great to work with, knowledgeable with no pressure. He worked with me on my timeline and made sure the entire transaction went smoothly! Great Sam was great to work with, knowledgeable with no pressure. He worked with me on my timeline and made sure the entire transaction went smoothly! Great personnel across the dealership! More

Great experience Knowledgeable staff and fast service. I had a great experience from beginning to end in Caruso Ford and Lincoln. Francisco the internet sales manager was thorough and Knowledgeable about t I had a great experience from beginning to end in Caruso Ford and Lincoln. Francisco the internet sales manager was thorough and Knowledgeable about the questions I had. I had bad experiences with other dealers,but at Caruso Ford and Lincoln the whole process took less than three hours to get me on the road and in my new 2018 Ford fusion. More

10 GOLDEN STARS!! We just bought 2018 Ford Expedition from Caruso Ford on Cherry ST, Long Beach and we were impressed with all the people that helped made our purchase We just bought 2018 Ford Expedition from Caruso Ford on Cherry ST, Long Beach and we were impressed with all the people that helped made our purchase a wonderful experiences!! They were extremely friendly and professional. The best coffee and snacks also added to a a great experience . We really didn't spend time haggling prices as the SUV we bought just came out few months prior and in fact the one we bought was the only one on the lot. However, we were satisfied with the price we agreed to. Once we agreed on the price, everything ie, papers were executed efficiently and we were out of there with our car. I would highly recommend them as we appreciated the friendliness, the classy way they handle the transaction with professionalism. Pushy and overtly sales people makes us uncomfortable. It's a small outfit compared to others but great services is important to us. More

Don't expect large discount from their market pricing They are very nice; however, don't expect a large discount from their market pricing. They don't use KBB pricing and are at least a couple of thousand They are very nice; however, don't expect a large discount from their market pricing. They don't use KBB pricing and are at least a couple of thousand over the high private party price. I drove 2 hours from out of town expecting to negotiate high KBB price, but they were only willing to drop their price $150, and claimed to be making only $50 on a car that was on their lot for 10 days. You would not be able to stay in business if you were only making $200 on each car. Other than that, the car seemed to be in very good condition and the salesperson Thomas was helpful. More

I purchased my 2015 F150 Lariat Pickup after Lease I purchased my F150 Lariat Pickup after my lease was up. My experience with Caruso Ford and especially Jeannie Peikert was outstanding. She always h I purchased my F150 Lariat Pickup after my lease was up. My experience with Caruso Ford and especially Jeannie Peikert was outstanding. She always had the customer needs in mind before and after leasing the vehicle and helpful in the purchase process too. More

2017 Ford Escape Purchase My experience with Caruso Ford staff members Manny Lopez and Susan Henderson was excellent in my purchase of a new 2017 Ford Escape Titanium with 2.0L My experience with Caruso Ford staff members Manny Lopez and Susan Henderson was excellent in my purchase of a new 2017 Ford Escape Titanium with 2.0L engine and 301A Equipment option. Manny and Susan handle the internet sales and also the Costco membership car purchase service. Over a two month period of time, they answered all my questions patiently and quickly. The went the extra mile to find the exact car I was looking for. It was the best car buying experience that I ever have had. They were excellent, and I highly recommend working with them and Caruso Ford in the future. More

Great experience using internet sales office We purchased a car using their internet sales division and the process was smooth and went very well. Although the dealership did not have a vehicle We purchased a car using their internet sales division and the process was smooth and went very well. Although the dealership did not have a vehicle that met all of our requests on their lot, the salesperson quickly found one elsewhere and, after making sure it met our requests, quickly got it transferred so we could purchase the car hassle-free. They took very good care of my family on the day we went to fill out the paperwork. Savings and rebates were great, and we felt that we saved a good amount of money. More

My Ford Taurus needed emergency repairs I have been a customer at this dealership almost thirty years. I have bought three Tauruses from them and I have had all of them serviced at the dea I have been a customer at this dealership almost thirty years. I have bought three Tauruses from them and I have had all of them serviced at the dealership. The salesmanship and service have remained consistently excellent. I expect a great deal from the businesses that I choose to patronize. Caruso Ford meets the standards consistently. I brought my 2003 Taurus in with undercarriage damage. Richard Canada, my service adviser, was prompt, courteous and efficient as usual. I had to leave the car overnight, and the dealership provided me with transportation home and back. I had my car back home the next afternoon. The estimate on costs had been reduced by half due diligence in repair procedures. I don't expect to be treated like royalty, but Caruso Ford and its employees have always excelled at making me feel like my automotive problems are a priority. Kudos to Richard Canada and others at the dealership who have continued that tradition of excellence. Frank B. Anderson More