Carver Toyota of Columbus - Service Center

Since buying my car they have taken care of the things that have gone wrong. They even detailed it for me after the last time it was in the shop. that have gone wrong. They even detailed it for me after the last time it was in the shop. More

Even with the parts issues the dealer came through and got my TPS parts and got it fixed on time for less money! got my TPS parts and got it fixed on time for less money! More

The customer service is horrible. Waited 7 months for a part and it was sent back numerous times. They don’t notify customers when parts come in. They are rude and act as if they coul Waited 7 months for a part and it was sent back numerous times. They don’t notify customers when parts come in. They are rude and act as if they could care less. Took a week to put on a part that could have been done in a day. Checked my car over and said that it was is great condition. Told me my tires were great. I have a nail in my tire that’s been there for a while and they missed this because they didn’t do there job.. I will not be returning for any more services and or will not buy from them again. More

Professional, helpful, courteous bottom line , will return later to have service repair work done when part arrives return later to have service repair work done when part arrives More

It was very easy to schedule the appointment and when I arrived I was promptly helped. arrived I was promptly helped. More

Ilana was great. She was very helpful and knowledgeable. Would recommend her to everyone. When I go back for service I will be asking for her. She was very helpful and knowledgeable. Would recommend her to everyone. When I go back for service I will be asking for her. More

The service manager called me to discuss the service but when I returned his call 4 times and sent him an email he never returned my call. It’s no wonder the service was so bad if the service manager doesn when I returned his call 4 times and sent him an email he never returned my call. It’s no wonder the service was so bad if the service manager doesn’t care any more than that! More

Terrible terrible service…first they wouldn’t full accept my TAC agreement from Toyota then told me I had a rusted tie rod and didn’t perform work on front end alignment. I took the truck to another Toyota my TAC agreement from Toyota then told me I had a rusted tie rod and didn’t perform work on front end alignment. I took the truck to another Toyota dealership and and there was no rust on tie rod and everything was paid for. More

Could not recreate an issue I could replicate in minutes. Will try service manager to rectify, shouldn't have to. Will try service manager to rectify, shouldn't have to. More

Excellent service and advice given by consultant and director 100% will go back will not take my Toyota to another service center director 100% will go back will not take my Toyota to another service center More