Carver Toyota of Columbus - Service Center

Generally overall good. I had some issues with my tires and the fact they have nitrogen in them which nobody had ever told me about before. The fact that they cannot service I had some issues with my tires and the fact they have nitrogen in them which nobody had ever told me about before. The fact that they cannot service them was and the issue along with the actual pressure that’s recommended in each tire. A bit of a controversy. More

Oil change price is way to expensive should be discount for all loyal customers Thanks for all loyal customers Thanks More

My salesman Larry was so helpful and the and the entire staff was great. I felt like I was with family staff was great. I felt like I was with family More

Carol was awesome to work with and I really appreciate her help. Great personality and great customer service skills. So many businesses no longer have her level of professionalism. I hope you are payi her help. Great personality and great customer service skills. So many businesses no longer have her level of professionalism. I hope you are paying her very well. If not, please give her a great pay increase More

Last tune my appointment disappeared. Thus time they didn't call when it was dine and threatened to keep my car unnecessarily. Never going back. Thus time they didn't call when it was dine and threatened to keep my car unnecessarily. Never going back. More

They didn't have the correct parts at my first appointment so I had to come back a second time. Everyone was nice. appointment so I had to come back a second time. Everyone was nice. More

Very attentive to the vehicle needs and customer satisfaction. Professional staff and polite. Thank you! satisfaction. Professional staff and polite. Thank you! More

The service employees are so nice and explain problem areas in detail . I am a 73 year old widow and rely on their expertise. I will definitely be a returning customer ! areas in detail . I am a 73 year old widow and rely on their expertise. I will definitely be a returning customer ! More

Sales manager was easy to deal with and helpful. Rob worked with me really well. Rob worked with me really well. More

This was one of the worst experiences I have ever had having a vehicle worked on. First I went in because my car wouldn’t start and to get an oil change. I was told the car needed a new battery but the having a vehicle worked on. First I went in because my car wouldn’t start and to get an oil change. I was told the car needed a new battery but the warranty tester wasn’t operational. I contacted the service manager and asked him to call me when the part was in for it. I never received a call. I called them and they got my car in. I was not informed that having the battery tested would cost $160. The total amount I paid was $364.93 for a warranties battery, ridiculous!!! More