Carver Toyota of Columbus - Service Center

Good communication around service reminders and was in and out in a reasonable time frame and out in a reasonable time frame More

Thanks to the service dept for correcting an error with last oil change with new oil making sure the oil plug was properly tightened. last oil change with new oil making sure the oil plug was properly tightened. More

Everyone I talked to was so kind and friendly. Especially, my assigned advisor, Christopher Flick. The friendly service makes me want to return. Especially, my assigned advisor, Christopher Flick. The friendly service makes me want to return. More

Friendly personnel, efficient and prompt service. Pleased that we purchased vehicle there and continue to reap the fruits of that purchase through the highly competent service department. Pleased that we purchased vehicle there and continue to reap the fruits of that purchase through the highly competent service department. More

Very satisfied, very easy to make appointment. I will use your service again. Wish it was closer to Franklin but that’s fine I will use your service again. Wish it was closer to Franklin but that’s fine More

Quick service, however wasn’t prepared for a cash transaction. Had to wait longer for change transaction. Had to wait longer for change More

Botched oil change turned into making a second trip to have it fixed. Failed to tighten the oil drain plug the first time. Had to ask for a free oil change when I saved them from towing my tundra 40 miles have it fixed. Failed to tighten the oil drain plug the first time. Had to ask for a free oil change when I saved them from towing my tundra 40 miles. What about my time and gas it took for the second trip? More

I waited for three hours (after being told it would be about 90mins) and my tire pressure still isn’t right about 90mins) and my tire pressure still isn’t right More

Something changed recently with the service department which has made them much better than before. The service desk personnel are very nice and helpful. Great improvement! which has made them much better than before. The service desk personnel are very nice and helpful. Great improvement! More

Takes very long time to get service done for Appt. Expensive. Not made aware of time frame from lease Expensive. Not made aware of time frame from lease More