Carver Toyota of Columbus - Service Center

Very good job as was the last visit. The improvements in the service department is definitely noticed. The improvements in the service department is definitely noticed. More

Well organized and efficient service department. Friendly staff and nice area to wait for your car. Friendly staff and nice area to wait for your car. More

Charged for work that wasn’t done,Lied to for no real reason. I took it upon myself to check to see if the parts were in stock and it was two day shipping max. Saved the email for confirmation reason. I took it upon myself to check to see if the parts were in stock and it was two day shipping max. Saved the email for confirmation More

Tried to connect my remote. It wouldn't connect. They tried several times. Had to get a new one. It wouldn't connect. They tried several times. Had to get a new one. More

Overall experience was favorable but was not happy about price online being less than actual price also we received no instruction as to operation of radio lights wipers etc price online being less than actual price also we received no instruction as to operation of radio lights wipers etc More

The people that took care of me were both courteous and professional and I will definitely return for my next service. professional and I will definitely return for my next service. More

In addition to getting my 50,000 mile check up, I asked if the technician would set my clock to the new time. Also I wanted my tire pressures checked because during the last frosty day my tire pressure li if the technician would set my clock to the new time. Also I wanted my tire pressures checked because during the last frosty day my tire pressure light came on. After my car was serviced, I noticed that the clock was not set to the new time. I searched the cars computer to adjust the clock when I came across the tire pressure. Pressure were reading 29, 29, 30 and 31 psi. The technician wrote down all tires were at 35 psi. Obviously he pencil whipped that part of the inspection. Don’t know what else he pencil whipped. I called and asked to speak to the service department. This person said he would have the serving assistant call me. Of course no one called. Service poor! More

Told us all parts were in but they were not! Still no Sirius XM! We made 45 min trip to get repair done. Bryce gave me a loaner car which I thought was a nice gesture. However it reeked of sm Still no Sirius XM! We made 45 min trip to get repair done. Bryce gave me a loaner car which I thought was a nice gesture. However it reeked of smoke smell and possibly some kind of chemical cleaner odor? As a result, I became extremeky nauseous and headachy.(and it lasted for hours). Frustrating to have a brand new 2022 Rav4 which I love in every other way, but your dealership can't seem to get our antenna fixed so we can get Sirius stations. We never have been able to get Sirius and we have had the vehicle since August. More

It was fine No issues Only had recall issues done on this date Thank you this date Thank you More

Took my car to be serviced and Ariel McFarland is the best service advisor I've yet encountered very helpful professional and friendly. Her knowledge and courtesy are exactly what will keep me return it best service advisor I've yet encountered very helpful professional and friendly. Her knowledge and courtesy are exactly what will keep me return it to this dealership More