Carver Toyota of Columbus - Service Center

Fast, friendly service. It helps to be able to make an appointment, and then be able to wait while your car is being worked on appointment, and then be able to wait while your car is being worked on More

They were on time, friendly and professional. They did not try to sell me something the car didn't need. The waiting room was clean and they have free coffee. not try to sell me something the car didn't need. The waiting room was clean and they have free coffee. More

The staff was awesome and very accommodating and took very care of our car and getting the issues taking care of. That is why we like taking the car to toyota very care of our car and getting the issues taking care of. That is why we like taking the car to toyota More

Hello,I dropped my company work truck for service. I Hello, I dropped my company work truck for service. I own the company. Your service person needs to understand that young people can own a company Hello, I dropped my company work truck for service. I own the company. Your service person needs to understand that young people can own a company and are ' not driving thier dad's truck !" Very disrespectful but the service was done correctly. Most likely not getting my business again. More

Waited for the car and worked in the waiting room. After 1 ½ hours went to check and the car was waiting. Apparently had been there a bit but no one had notified me. The young lady apologized, which was 1 ½ hours went to check and the car was waiting. Apparently had been there a bit but no one had notified me. The young lady apologized, which was nice. Apparently everyone had gone to lunch. Need to develop communication a bit better. I got quite a bit of work done however, that was good! Was a bit surprised that the car was not vacuumed upon return. it was not in anyway dirty, just no effort taken. More

great service and timely, they said an hour and it was less than that. Jeff was great and very friendly even made my son laugh. less than that. Jeff was great and very friendly even made my son laugh. More

I love working with the service department at Carver Toyota of Columbus. I can ask any questions I’m always treated with courtesy and respect. Toyota of Columbus. I can ask any questions I’m always treated with courtesy and respect. More

Unfortunately Carver Toyota service is in disarray. This is regarding a service on my Highlander. Issues: A/C low performance, missed trim bolt on rear bumper. Service re-filled the system with d This is regarding a service on my Highlander. Issues: A/C low performance, missed trim bolt on rear bumper. Service re-filled the system with die and recommended replacing A/C compressor and clutch. Recommended also to replace rear bumper.....more than 1000 usd . Did not took the time to ask what I would like to do, if a return was necessary to check A/C or option to the bumper. I decided to look at the problem myself. Bought the missed bolt at Toyota Parts on line and install it in less than 2 min. Less than $ 6 Usd......too low repair cost to the dealer to bother doing it? Rear door seal was found damaged after the visit. Near the missed bolt . As I can not proof it was ok before I will be quiet. Besides that I could see the technicians doing nothing but talking n the shop floor. Clearly simething is wrong out there. Hope you fix it because having a local dealer is pretty convenient. More

My appointment was only for a new fob, they damaged my car while it was in the service bay. The did repair the damage, physical damage, not sure about emotional damage. car while it was in the service bay. The did repair the damage, physical damage, not sure about emotional damage. More

Great service. Everyone was attentive and polite. I did have to wait an extremely long time for a tire rotation. My appt. was at 2:30 (I arrived around 2:20) I did not leave until right around 4:30 p.m. it have to wait an extremely long time for a tire rotation. My appt. was at 2:30 (I arrived around 2:20) I did not leave until right around 4:30 p.m. it was explained to me that it was due to lunches and all putting them behind. I was given an appointment well after most lunches. More