Carver Toyota of Columbus - Service Center

The experience is overall good! Service is very good & they all try to tell you what they need to do to make your vehicle run! they all try to tell you what they need to do to make your vehicle run! More

I scheduled oil change, tire rotation and heater fan check yesterday. Because it took an exceptionally long time, Ruth charged me $0.00. They are short staffed. Carver Toyota has always treated me very check yesterday. Because it took an exceptionally long time, Ruth charged me $0.00. They are short staffed. Carver Toyota has always treated me very well! Sincerely, Deb Carter More

Everyone is very friendly and helpful. I appreciate their honesty and reliability as well as being personable. I cannot remember the name of the service rep I worked with, but he went above the call o their honesty and reliability as well as being personable. I cannot remember the name of the service rep I worked with, but he went above the call of duty by explaining potential problems I could have in the future. Besides, everyone seems to like seeing my dogs when I bring them in. More

The department did a good job of keeping me informed of their findings. They were very friendly to work with and answered all of my questions. their findings. They were very friendly to work with and answered all of my questions. More

It was time for an oil change and tire rotation. I feel they were very thorough but it took longer than I had anticipated. Quentin was very kind and helpful to me. As always, Dale was good. I highly rec they were very thorough but it took longer than I had anticipated. Quentin was very kind and helpful to me. As always, Dale was good. I highly recommend Carver Toyota. More

Prompt service. Ordering part for recall was easy, Prompt service. Ordering part for recall was easy, timely, and handled well. Great to be shuttled. All service Dept employees were very f Prompt service. Ordering part for recall was easy, timely, and handled well. Great to be shuttled. All service Dept employees were very friendly and helpful!! More

Carver Toyota was very accommodating, and looked at my car right away. Dale was also very helpful and super quick with repairs. Very friendly staff! car right away. Dale was also very helpful and super quick with repairs. Very friendly staff! More

Good service, staff member was courteous.Issues such as Good service, staff member was courteous. Issues such as oil change, tire rotation were addressed. However, I saw that one of the issues I was havin Good service, staff member was courteous. Issues such as oil change, tire rotation were addressed. However, I saw that one of the issues I was having was not addressed. I had replaced replacing the battery of my car key - however, upon attempting to lock and unlock my car remotely and to open the trunk, I need to do these manually. More

This was the 2nd time in two visits to CARVER Toyota that I've had to replace my wheel covers due to them coming off after having my car serviced and tires rotated there. YOUR service staff failed to prope I've had to replace my wheel covers due to them coming off after having my car serviced and tires rotated there. YOUR service staff failed to properly secure them back on the wheels after the tire rotation.... More

I was checked in promptly. The service advisor was courteous, followed my requests & reviewed the service done & indications for my next visit. I was very happy with my visit. courteous, followed my requests & reviewed the service done & indications for my next visit. I was very happy with my visit. More