Carver Toyota of Columbus - Service Center

Friendly, knowledgeabe, and efficient! The staff is always friendly, knowledgeable, and efficient! Love the waiting area...clean, comfortable, and the best popcorn! My kids always ask i The staff is always friendly, knowledgeable, and efficient! Love the waiting area...clean, comfortable, and the best popcorn! My kids always ask if they can come along...they love it too! More

You always do a great job. You know the meaning of customer service. I would highly recommend your service department. Keep up the good job customer service. I would highly recommend your service department. Keep up the good job More

Excellent service! Larry arranged for a shuttle ride by Katie to my home while the recall was done. Our thanks for great service. John Sawin Katie to my home while the recall was done. Our thanks for great service. John Sawin More

Great people to work with! Service Dept. people have kept me well in for about the condition of my Tundra. They do a great job of giving me a heads-up on planned service needs i Service Dept. people have kept me well in for about the condition of my Tundra. They do a great job of giving me a heads-up on planned service needs in the near future. More

I got right in for my service. They got it done quickly I got right in for my service. They got it done quickly and I was all set and back on the road. Dale Denney was very friendly I got right in for my service. They got it done quickly and I was all set and back on the road. Dale Denney was very friendly More

I do take my Prius in every 5 K. I never have had any problems with service, nor the Prius. I am very happy with both the car and the people in the service department. problems with service, nor the Prius. I am very happy with both the car and the people in the service department. More

They were very fast. Jared and Marquis did an awesome job telling me that my cabin air filter in my engine air filter were filthy and changing out my wiper inserts. Ruthie did a great job informing me of the telling me that my cabin air filter in my engine air filter were filthy and changing out my wiper inserts. Ruthie did a great job informing me of the prices beforehand and getting me taken care of after everything was all said and done More

Great Employees Everyone there is so friendly and helpful. The popcorn is good, too! I appreciate the comfort of the waiting area and will be returning for future ser Everyone there is so friendly and helpful. The popcorn is good, too! I appreciate the comfort of the waiting area and will be returning for future service. More

Bought 4 brand new tires Monday. Thursday one tire blew. I was driving on the interstate and my car starts wobbling. Having just bought brand new tires I didn’t think flat tire I thought loose lug nut. I ha I was driving on the interstate and my car starts wobbling. Having just bought brand new tires I didn’t think flat tire I thought loose lug nut. I had to drive to an exit it was unsafe to pull over on 465 in Indy at night. Tire was blown off the rim. I called carver and there was nothing they could do to help me. I had to change my tire in Indy in the cold at night. They were closing and couldn’t help me until the morning. Next morning I drove to carver and they didn’t have the tire in stock, sent me to Bill Estes Toyota near my work. Said my tire was under warranty. My car sat at Bill Estes Toyota ALL DAY and they called me multiple times to tell me that they are anti would not pay for my tire because “I drove on a flat” Carver assured me when I bought the tires that if anything happens to those tires it’s under warranty no matter what for a year. Had Bill Estes not just “waived” it they were going to make me pay for another new tire and mount even though I literally just bought that Monday. Toyota is normally so helpful but this incident was incredibly frustrating and I didn’t feel reassured or taken care of I had to continuously “figure it out myself” I was offered a free oil change for my next oil change but I just can’t believe I was going to have to pay TWICE for a tire and mount and was stranded on my own and had to keep trying to get the problem resolved it would have been nice to have just had it taken care of for me as it should have been. Everybody was nice but I felt utterly alone and left to pay for the faulty part days after purchasing it. More

Everyone was amazing!!! When I get ready to trade, it will definitely be here at Carver!!! They all make it so easy! I would invite anyone who is looking for a new Toyota to come here first! will definitely be here at Carver!!! They all make it so easy! I would invite anyone who is looking for a new Toyota to come here first! More