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Carvision.com - Maple Shade

Maple Shade, NJ

Overview
Employees
Reviews
Vehicles
4.9
2,893 Reviews
Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband and wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person. Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband and wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person. So what are you waiting for? Come and stop by now!
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2791 NJ-73

Maple Shade, NJ

08052

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Showing 2,893 reviews

October 11, 2024

Roger was great help. He was kind and detail oriented. He helped me with the car and price details . Thanks much! More

by Eray1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Nehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Carvision.com - Maple Shade responded

Thank you for your kind words! We're delighted to hear that Roger provided you with great assistance and attention to detail. It’s wonderful to know he helped you with both the car and pricing. If you have any more questions or need further assistance, don’t hesitate to reach out. Thanks again, and enjoy your new car!

October 10, 2024

Brandon was a nice worker he worked really hard to get us a car . Thank you so much! More

by braniyaarmani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Moreland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Carvision.com - Maple Shade responded

Thank you for your kind words! We’re glad to hear that Brandon worked hard to help you find a car. We appreciate your feedback and will make sure to pass it along to him. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!

October 10, 2024

"We recently had the pleasure of working with Mr. Martin while purchasing my car, and the experience was fantastic. Mr. Martin was incredibly informative, answering all of our questions with patience More

by Beyondkidsfoundation
Recommend Dealer
Yes
Employees Worked With
Miles Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Carvision.com - Maple Shade responded

Thank you so much for your detailed feedback! We’re thrilled to hear that Mr. Martin provided you with such a fantastic car-buying experience. His informative and patient approach truly reflects our commitment to great customer service. We appreciate your recommendation and hope you enjoy your new car! If you need anything else, don’t hesitate to reach out.

October 10, 2024

Thank you for the awesome help you were wonderful , i appreciate you for the help i received today as well . More

by Lasmith199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Moreland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Carvision.com - Maple Shade responded

Thank you so much for your kind words! We’re thrilled to hear that you received wonderful help. Your appreciation means a lot to us, and we’re here to assist you whenever you need.

October 10, 2024

Horrible experience. I have a follow up that goes into detail about their practices. Read on More

by ejenkins814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Moreland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Carvision.com - Maple Shade responded

Thank you for your kind words! We're so glad to hear that our team was able to help you find the car you wanted. Your satisfaction is our priority, and we appreciate your feedback. If you need anything else in the future, feel free to reach out. Enjoy your new ride!

Nov 19, 2024 -

ejenkins814 responded

Follow up: The service center at this dealership has got to be the worst collection of workers in history. I bought a car from here. They had to have it service due to an alert on the dash that had to be fixed. They kept the car overnight. I came back to get it, the same alert was still on the dash, ALONG with a flat tire. Because I got dropped off, I had to take the car home. Made a service appt for the following Monday. I come 90 minutes early to my sppt and drop the car off so they could get to me earlier. Every time I called, there was no answer so I couldn't get an update until I called the sales dept to get a manager. Come to find out, they never even looked at the car, even tho I had an appt. The NEXT DAY, I call and get no answer. I then have to drive to the service center from Philly... get there.... at the end of the day, for them to tell me that they haven't fixed it. When I told them it is a simple Google search of the issue and it is a common fix... the foreman never thought of your simple and common fix. There is a battery that needs to be replaced to fix the alert. He had no idea!!!! I leave and call them before they close at 5 and they inform me that they ordered the battery and it would be there the next day by 12. Instead getting someone to take me to jersey to get the car, I agree to kept it there since it will be worked on in the morning. The next day I'm checking the app phone that is connected to the car. Not much activity except for the hybrid battery being charged. I call close to 4pm to check the status and I'm told the car is finished and ready. I call a $45 Uber to go over to jersey and pick it up and on the way I get another call from the service dept saying that the car isn't ready. Matter of fact it wasn't worked on today. And they don't know why I was told that it was ready. I've spent a bunch of money on rentals in the last week due to their negligence. Worst service experience ever. By the way... they still don't know when it will be done. Mind you... I've watched this issue be fixed in less than an hour on over 8 YouTube videos. Almost a month later and after them trying to fix the issue... they broke the navigation and satellite radio. For 2 weeks they wouldn't answer the phone until I called them from another number. Finally was able to bring my car in when a loaner car was available. They fixed 3 of the issues but still never addressed the hybrid battery not holding a charge. Then their lawyer tried to make me sign an NDA saying that they were elevated from all wrong doings and to remove all negative feedback on all media and social media platforms. This is the epitome of used car sales perception. It definitely is truthful with this place. And they added more to the purchase price that was previously agreed upon. I wouldn't buy a 10 speed bike from this place after this.

October 09, 2024

Brad helped me out today with my new purchase of a Toyota Tacoma thank you! More

by Limalmarcelo_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Harmon
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Oct 09, 2024 -

Carvision.com - Maple Shade responded

Thank you for sharing your experience! We're so glad to hear that Brad was able to help you with your new Toyota Tacoma purchase. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new truck!

October 09, 2024

Miles Martin was an extreme pleasure to work with. A very knowledgeable sales representative with an keen interest in ensuring the customer is satisfied. More

by Richardbundy01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Carvision.com - Maple Shade responded

Thank you for your wonderful feedback! We're delighted to hear that Miles made such a positive impression and ensured your satisfaction. His dedication to customer service is truly appreciated. If you need anything else or have more to share, don’t hesitate to reach out. We’re here to help!

October 08, 2024

He was very helpful and committed to helping me find the right car. Would recommend! More

by Anna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Moreland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Carvision.com - Maple Shade responded

Thank you for your feedback! We're happy to hear that our team was helpful and dedicated to finding you the right car. Your recommendation means a lot to us! If you need any more assistance in the future, feel free to reach out. Enjoy your new ride!

October 05, 2024

Thanks for the new 2021 Toyota Corolla I appreciate all of your help thank you!! More

by Billypapa856
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Harmon
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Oct 07, 2024 -

Carvision.com - Maple Shade responded

You’re very welcome! We’re so glad to hear you’re happy with your new 2021 Toyota Corolla. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new ride!

October 05, 2024

I recently had the pleasure of working with Siobhan at Carvision Maple Shade and I couldn't be happier with my experience. From the moment I walked in, she was welcoming and attentive, taking the time to More

by aaleya.king
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siobhan King Petrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Siobhan Petrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Carvision.com - Maple Shade responded

Thank you so much for your detailed feedback! We’re thrilled to hear about your positive experience with Siobhan at our Maple Shade location. It’s fantastic that she took the time to understand your needs and provided you with all the information you needed without any pressure. We pride ourselves on creating a smooth and transparent process, and it’s great to know that Siobhan exemplified that. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you need anything else in the future or have more questions, feel free to reach out. Enjoy your new car!

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