Casa Chevrolet Buick GMC
Alamogordo, NM
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Very good experience. The service department staff is the best!! I wouldn't go anywhere else for my oil changes. Really like the customer service received. Thank you Dese The service department staff is the best!! I wouldn't go anywhere else for my oil changes. Really like the customer service received. Thank you Desert Sun!! More
Very friendly Every time I visit so friendly and courteous. Went back after oil change because of light illuminated for tire pressure. Took it back as soon as I arr Every time I visit so friendly and courteous. Went back after oil change because of light illuminated for tire pressure. Took it back as soon as I arrived. They Explained the issue and I was on my way within minutes More
Scheduled service Always thorough friendly attention and service; nothing more to add. The staff are always courteous and professional, a number of the staff are longti Always thorough friendly attention and service; nothing more to add. The staff are always courteous and professional, a number of the staff are longtime friends, and a family atmosphere at each visit. More
First-Class Service without delay I called by phone and talked to Doug Alpers about the vehicle I was interested in purchasing. When I arrived at the dealership, Doug and the sales te I called by phone and talked to Doug Alpers about the vehicle I was interested in purchasing. When I arrived at the dealership, Doug and the sales team quickly negotiated the price and trade-in value. They did not waste my time and I appreciate the professional service I received from everyone at the dealership. Thank you! More
best of them all been going to desert sun about 20 years and have never found any better whether service or sales. the The mechanic even took the test to talk to me pe been going to desert sun about 20 years and have never found any better whether service or sales. the The mechanic even took the test to talk to me personally More
Fast Service, Good People I have only had this car serviced at the dealership because they take great care of me. I make an appointment, they take the car, dive me home, and w I have only had this car serviced at the dealership because they take great care of me. I make an appointment, they take the car, dive me home, and while I'm doing something else, they do the work that we discussed. When it is ready, they call me, pick me up, and I'm able to complete the transaction and be on my way. The level of service is a large part of why I bought my car at this dealer. There are never any surprises when it comes time to pay for repairs or maintenance, and they always treat me like a person rather than a number with a dollar sign. More
Purchase of 2017 Chev Silverado 2500HD Duramax Luis Covarrubias is one of the finest, most polite, and most knowledgeable salespersons I've ever purchased a vehicle from. ALL of the people that hel Luis Covarrubias is one of the finest, most polite, and most knowledgeable salespersons I've ever purchased a vehicle from. ALL of the people that helped or that I met at Desert Sun were very professional, polite, and friendly, I am very pleased and will of course recommend Desert Sun to others as the occasion rises. Thank you all! More
Excellent service Excellent professional service. Being an employee of Desert Sun Motors, I find the service to be excellent, the service department to one of the best Excellent professional service. Being an employee of Desert Sun Motors, I find the service to be excellent, the service department to one of the best in town. More
Good experience I scheduled an appointment online, when I got to the dealership they had several vehicles ready for me to test drive. I ended up with the vehicle I w I scheduled an appointment online, when I got to the dealership they had several vehicles ready for me to test drive. I ended up with the vehicle I wanted, at a price I could afford. Was completely done in two hours, drove away with a wonderful car! More
Unprofessional texting customers? We were on our way to look at a truck to purchase. My husband had called over a week ago and was told a deal was working on it. He called again 4 days We were on our way to look at a truck to purchase. My husband had called over a week ago and was told a deal was working on it. He called again 4 days ago and was told there was no deal on it and that they would hold the keys until the day after Christmas (it was the afternoon of the 23rd) so we can travel to go do a deal with them. A half hour after we leave we get a text. Not even a call saying there was a deal working on it for over a week. My thoughts 1 the person they are trying to sell it to cannot get financing and maybe should not be buying such an expensive truck because usually that will do more harm for the customer to sell them something out of their price. Or 2 we have seen this before where a employee wants the vehicle but cannot buy it immediately and they keep holding it for them until they can buy it. Either way this is not the right way to do business. We have a guaranteed loan ready to buy so their loss our gain because we will find the truck my husband wants they just wont be the ones getting the paycheck. That is why the internet is so wonderful many choices to choose from. I hope this gets to the owner of these 3 dealerships to show how frustrating and incompetent the communication can be from your business. After the text we get an auto email thanking us for coming in today! Not once did we get an actual phone call from a person. Very unprofessional. More

