Casa Kia

Other than the long waiting to speak to the Finance people our experience went smoothly. Alex Garcia was our sales agent and he did an excellent job helping us through the process and getting things do people our experience went smoothly. Alex Garcia was our sales agent and he did an excellent job helping us through the process and getting things done thoroughly and quickly for us. More

Just purchased my first vehicle from Casa Kia. Alberto Soto listened to what I was looking for and helped me choose the right car for me, a beautiful Subaru Legacy. I would (and already have) recommend hi Soto listened to what I was looking for and helped me choose the right car for me, a beautiful Subaru Legacy. I would (and already have) recommend him to people I know. I will be a return customer, for sure! THANKS, ALBERTO! More

Other than the waiting part, the service that Mr. Albert Soto provided was outstanding. Thanks “Sarge” Go Army Go Marines Go Navy Go Air Force Go Coast Guard Happy Veterans Day my armed forces b Soto provided was outstanding. Thanks “Sarge” Go Army Go Marines Go Navy Go Air Force Go Coast Guard Happy Veterans Day my armed forces brothers and sisters. “Fly, Fight, Win” More

Hector did a great job very knowledgeable made me feel very comfortable and with no pressure. Highly recommend Casa Kia when shopping for a vehicle very comfortable and with no pressure. Highly recommend Casa Kia when shopping for a vehicle More

The exceptional customer service that I received from A.J. was the best experience ever. A.J. is very charismatic and makes you feel at ease that you feel like family. He shows you that he is there for y A.J. was the best experience ever. A.J. is very charismatic and makes you feel at ease that you feel like family. He shows you that he is there for you and shows interest on what you are looking for into buying a new vehicle. He moved fast and made my purchase easy and possible. I am very happy with my 2020 Rio and being part of the Casa Kia family. Thanks again A.J. blessing always.  More

Billy Gutierrez was excellent when I was in the market for a new car! Highly recommend purchasing at Casa Kia and ask for Billy! Would definitely purchase from them again! for a new car! Highly recommend purchasing at Casa Kia and ask for Billy! Would definitely purchase from them again! More

Alberto Soto made this a quick and smooth transaction. I would recommend Casa Kia to all my friends and family. Friendly, no pressure, great communication, and informative. would recommend Casa Kia to all my friends and family. Friendly, no pressure, great communication, and informative. More

We want to thank Billy Gutierrez from Casa Kia for an excellent service on helping us getting the Kia Seltos I recommend Casa Kia thanks guys from Marquez family. excellent service on helping us getting the Kia Seltos I recommend Casa Kia thanks guys from Marquez family. More

Terrible experience purchasing from Casa Kia. Initially, i was leasing my vehicle. My lease term was up after four years so i figured "hey, why not buyout my lease since I've already paid said amount toward i was leasing my vehicle. My lease term was up after four years so i figured "hey, why not buyout my lease since I've already paid said amount towards the vehicle". I spent nearly FIVE hours Waiting around in their lobby until they FINALLY came back with a verdict. They claim that i owe the $1600+ towards property taxes that were NEVER discussed to me by Alexis who was the salesman who assisted me with my lease. After four years with the vehicle suddenly i am getting phone calls twice a day stating i have missed two months worth of payment towards my vehicle. According to my statements on Kia Finance that isn't the case, i have made my payment on time each month. These con-artists are taking the "property taxes" out of my monthly payment causing a derogatory mark to show up on my credit report, which in turn caused my credit score to drop SIGNIFICANTLY. When i called to set up an appointment to discuss buying out my lease, they said "we'll take care of the property taxes since you're purchasing the vehicle". That wasn't the case. After FIVE HOURS at the dealership they had the nerve to tell me i would be paying a 12% interest rate leaving me with a buyout of $16,0000 on a 2016 KIA SOUL. that is outrageous and for that price i could have purchased a brand new vehicle. They tried putting the blame on me saying i had terrible credit and that not even Kia wanted to finance me when in reality they were at fault for being vague, evil and conniving salesmen. When i mentioned i needed a second opinion and felt like i was being ripped off, suddenly Alexis was able to drop the interest rate from 12% to 9% ! These is an extremely sketchy act and leads me to believe that they are manipulating ALL OF THEIR NUMBERS. I have never had to deal with this with any of my previously leased vehicles through Hoy Toyota. Casa Kia took full advantage of me during my purchase. THIS IS NOT "THE HOME OF THE NICE GUYS". DO NOT TRUST THIS DEALERSHIP. THERE WILL BE HIDDEN FEES THAT THEY DO NOT DISCUSS. More

Jesse was outstanding. He knew what cars were part of end of year programs and allowed us to weigh all of the options available to us. Very happy with our decision. of year programs and allowed us to weigh all of the options available to us. Very happy with our decision. More