Casa Kia

Wow! Alberto is an amazing human being and a great salesman. From the moment I arrived at the dealership until the very end. Best experience that anyone could possibly have at a dealership. As I pulle salesman. From the moment I arrived at the dealership until the very end. Best experience that anyone could possibly have at a dealership. As I pulled into the parking lot I saw the car I asked to test drive parked out front and ready to go. That is when I met Alberto “Sarge”, a 20 year retired veteran full of energy and knowledgeable about the products on the lot. He was very patient with me as I questioned him over and over again about the vehicle and then asked to test drive a second vehicle. When it came time to go over the price of the vehicle he offered me a massive discount that would not be honored anywhere else in El Paso. After the deal was done he and one of his partners delivered the vehicle to my home! I am amazed at the customer service and friendly conversation we had throughout the entire process. I feel that I have met a friend for life. I definitely recommend that you ask for Sarge when you arrive to this dealership. He will not disappoint. Thanks Sarge! More

Alberto Soto and Oscar Llamas excededOur expectations in Alberto Soto and Oscar Llamas exceded Our expectations in regards to what we were looking for in a vehicle. Very good customer service and deals! Alberto Soto and Oscar Llamas exceded Our expectations in regards to what we were looking for in a vehicle. Very good customer service and deals! More

I have nothing but good things to say about this place. My salesman, Josh, took care of me and provided A+ service throughout my experience. I would definitely refer anyone to Josh without hesitation. Than My salesman, Josh, took care of me and provided A+ service throughout my experience. I would definitely refer anyone to Josh without hesitation. Thanks Casa Kia! More

We had a fantastic experience buying a vehicle from Casa Kia. Josh Sizemore is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel tha Kia. Josh Sizemore is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Josh Sizemore and Casa Kia. More

Excellent Sales Person A.J. Perches, is the best Sales Consultant ever... made my purchase soooo easy and enjoyable, this is the first time I purchased a new car in such a s A.J. Perches, is the best Sales Consultant ever... made my purchase soooo easy and enjoyable, this is the first time I purchased a new car in such a short time. did not get rushed into choosing a vehicle was not hounded with questions while looking, just a good experience for once. Thank you A. J. You are the best. I'll be recommending you... More

Awesome excellent service thank you very much in the future I will buy another car from you excellent service with awer sales man thank you future I will buy another car from you excellent service with awer sales man thank you More

Excellent service. Alberto was willing to go above and beyond to make sure we left happy. Happy with our service! Also, Oscar from finance was helpful and explained everything in great detail! beyond to make sure we left happy. Happy with our service! Also, Oscar from finance was helpful and explained everything in great detail! More

No integrity here Be careful! It’s a sad time when you should have to take photos before and after service or ask for a complete walk around your car to make sure they Be careful! It’s a sad time when you should have to take photos before and after service or ask for a complete walk around your car to make sure they don’t damage anything. I bought my car here and the service was just ok nothing impressive or negative but I took my car in for my first service and afterwards I noted huge multiple cracks in my windshield. I informed the front desk clerk Abi who just acted inconvenience... The manager, Russell Geiger appeared just annoyed too after I had requested multiple times to speak to him from the start. He told me there was no way to determine when I got the crack it appeared to be caused from temperature change but I know for sure it want there prior to bringing in my car. I asked if they had cameras in their service area and he didn’t even answer me. I thought they were supposed to do a general inspection prior to taking the car so this sort of thing doesn’t happen???? Also come to find out there is damage to the windshield wiper right on top of the area. They pulled up the blade when they were inspecting so I really didn’t even notice it but it’s clear as day in my picture that I took at the dealership and when I get home and reinspected the area. They told me it would be under warranty but seriously???? What a headache and to be made to feel like I was lying about it or I am just plain stupid is not right. More

Went in for service on my 2016 Kia Nero, and walked out wit a 2019 Kia Stinger. Very happy with the way I was treated by every one , especially by Hector. He did everything I asked of him. On a trip to Dal wit a 2019 Kia Stinger. Very happy with the way I was treated by every one , especially by Hector. He did everything I asked of him. On a trip to Dallas in my new Stinger. Could not be more happy than I am now. Christmas came early. More

Juan JR Rivera helped me with getting my Dodge Charger, hes the best! if your looking for a great car, and a great price, go to him! hes the best! if your looking for a great car, and a great price, go to him! More