Casey Chrysler Dodge Jeep RAM of Springfield

Anastasia, Luis, and Blake were all fantastic to work with! Found us the perfect vehicle, and helped us get it within our price range with the protections we wanted. Highly recommend! with! Found us the perfect vehicle, and helped us get it within our price range with the protections we wanted. Highly recommend! More

I went in looking at a used vehicle and worked with Blake, who is very professional courteous, and after some calculations and discussing, it was in my best interest to go with the vehicle that was bra Blake, who is very professional courteous, and after some calculations and discussing, it was in my best interest to go with the vehicle that was brand new. The payments would be less in the vehicle would have a better warranty and I appreciate Blakes honesty in that department. I would definitely highly recommend this dealership for your next vehicle and I’ve been a Hyundai loyal Customer for over 10 years,,, until now. More

Bought used truck. It had barely passable tires on it. They would not put new tires or even budge on price. They said"it has tires on it"! No big deal. I made the decis It had barely passable tires on it. They would not put new tires or even budge on price. They said"it has tires on it"! No big deal. I made the decision to buy it.What really bothered me was when they delivered vehicle, they only gave me one key FOB. I contacted them and they said they were looking for the other one. They kept giving me the runaround saying they are still looking. It's been several weeks. They are not looking. Paid full asking price for a truck with bald tires and only one key FOB. Key Fobs are extremely expensive. That and the tires combined, I would have not purchased the truck at that price. They should make good on that key fob. I'm not happy at all More

Everything was super straightforward and easy. My purchase was smooth, and painless. Anastasia was the individual that started, fostered, and closed my deal, from the beginning to the end. Every s My purchase was smooth, and painless. Anastasia was the individual that started, fostered, and closed my deal, from the beginning to the end. Every step along the way she was nothing short of absolutely phenomenal. She went the extra mile when needed, provided an abundance of information and most importantly brought a unique energy to my car buying experience that I truly did appreciate. More

I brought my Jeep in for a simple oil change. Despite waiting on-site, the service took nearly 90 minutes. I was told the engine and cabin air filters needed replacement and a tire rotation was r Despite waiting on-site, the service took nearly 90 minutes. I was told the engine and cabin air filters needed replacement and a tire rotation was recommended, but I received no inspection report or meaningful overview of the vehicle’s condition. My vehicle was also over a year overdue for state inspection, which no one noticed or mentioned. I acknowledged the air filter recommendation and replaced it myself. When I did, I found a significant amount of acorns and debris in the airbox—clearly visible during service but never disclosed. I documented this with photos. I contacted the dealership via their website, hand-delivered written complaints to management, and escalated to ownership. Months later, no one has responded. Based on repeated issues and complete lack of follow-through, I cannot recommend this dealership. More

Got my Jeep today and what a great experience! Zach was so helpful and knowledgeable and got me exactly what I needed! He made the experience less stressful. Thank you Zach and the staff!! Zach was so helpful and knowledgeable and got me exactly what I needed! He made the experience less stressful. Thank you Zach and the staff!! More

Charged me $77 to inform me they couldn't do an alignment because of a stuck tie rod adjuster. Quoted me $1650 for a new tie rod assembly. I priced a complete assembly with a lifetime warranty $150. But I di because of a stuck tie rod adjuster. Quoted me $1650 for a new tie rod assembly. I priced a complete assembly with a lifetime warranty $150. But I didn't need one, since I got mine to move with a little wd40. Avoid this place at all costs! More

On July 7, 2023, I stopped by McGee CDJR of Springfield to "check out" their selection of used Ram trucks. I was not anticipating driving away in one of them a couple of hours later. I had a great trade ex to "check out" their selection of used Ram trucks. I was not anticipating driving away in one of them a couple of hours later. I had a great trade experience with them, the staff was welcoming and friendly and most importantly without any buying pressure whatsoever. My salesperson was exceptional, unlike salespeople from other dealerships. I would like to thank "Earl Small" for being cordial, professional and enjoyable to work with. I was an extreme pleasure to have had such a fantastic salesperson as Earl. I would most definitely recommend this dealership to everyone as I know that I will go back when the need or desire happens again. More

They have plenty of sales staff, which is fine, my problem lies within service. Just like pulling teeth to try and get an honest answer from them and for them to actually order a warrantied part and h problem lies within service. Just like pulling teeth to try and get an honest answer from them and for them to actually order a warrantied part and have fixed has been a complete s@&$ show, Rather not discuss the whole story but it’s been going on for week and a half after the initial so called service day, just fed up with how they conduct this side of the business and McGee is NOT for me, I’ll be switching back to Keene dealership as they’ve never done me wrong. Only used these guys because there 6 miles away but I’ll drive the half hr 40 min to go elsewhere More