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Casey Subaru

Newport News, VA

3.7
571 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 571 reviews

September 20, 2015

Happy New Jetta Driver Trey Leggett was wonderful to work with and went above and beyond to get our business and ensure we got exactly what we wanted and needed. Thank you T More

by bsbarron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 21, 2015 -

Casey Subaru responded

Thank you so much for taking the time to share your great feedback, Stephanie and Benny! It is great Trey was able to go above and beyond to not only earn your business, but also ensure your wants and needs were met perfectly. We know that the buying process can be seen as a stressful and daunting task, but that simply is not how we do things here at Casey Volkswagen. We do our very best to make sure our customers always receive the best service they deserve so they can drive away completely satisfied. We truly appreciate your business, and we hope you are fully enjoying your new Jetta!

September 15, 2015

30K - Stay Away I bought a 2014 Jetta TDI from Casey a few months ago. It had 23,000 miles on it. Since it was traded with 18K on it, I brought it back at 28K for More

by SafetyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Lawson
September 01, 2015

Forrester! Clayton was a pretty swell dude. I had several special circumstances and Clayton was courteous and helpful throughout the process. He was able to pu More

by T3hsemples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats, Casey Hefner
Sep 01, 2015 -

Casey Subaru responded

That is great to hear! We agree that Clayton is a pretty swell dude. He and the rest of our great sales team always go above and beyond for all of our customers to make sure they receive nothing short of the absolute best service they deserve. We truly appreciate your business, and we are sure our service team can handle anything you can throw at them. We hope you are fully enjoying your new Forester, and welcome to the Casey family!

August 31, 2015

Trey Leggett, A-1 Professional Trey was outstanding - courteous, patient, friendly, knowledgeable, low-key, and dedicated to customer service. Best experience I've ever had at a car More

by Whit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Subaru responded

Thank you for your kind words, Whit! It is great Trey has made sure that your buying experience at our dealership was the best you have ever had. We understand that people can buy a vehicle from anywhere, at any time and from anyone. Our customers choose Casey Auto Group because of our relentless dedication to our customers and their complete satisfaction. It simply cannot be matched. We truly appreciate your business, Whit. Welcome to the Casey family!

August 31, 2015

Courteous & Professional Trey was very courteous and professional as well as organized. He knew exactly how to handle our transaction. I live in Virginia Beach and was give More

by M Brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Subaru responded

Now that's what we like to hear! We are elated to hear Trey was able to make sure your visit to Casey Subaru left you completely satisfied and confident in your buying experience. Our entire staff do their very best to make sure our customers feel right at home when they visit us, as well making sure they are treated with the utmost respect and care they deserve. It is simply the Casey way. Trey is absolutely right, please feel free to call us if there is anything more we can do for you. We truly appreciate you business. Welcome to the Casey family!

August 31, 2015

awesome I recently just purchased a vehicle, ford fusion. Clayton was great. He answered all my questions, I know I gave him a hard time. Excellent custo More

by kesha28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Sep 01, 2015 -

Casey Subaru responded

That's what we like to hear, Kesha! It is great Clayton was able to make sure your vehicle purchase went off without a hitch. Our staff is very versed when it comes to our vehicles, and are always more than happy to answer any and all questions our customers might have. We appreciate your business, and look forward to working with you again in the future. Enjoy your new Fusion!

August 31, 2015

Excellent service provided with a smile! Trey Leggett is a valuable asset to Casey Auto Group. He treated this customer couple with professionalism, courtesy, and enthusiasm. He was patient More

by Bob
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Subaru responded

Thank you for your great and kind words, Bob! It is wonderful to hear Trey certainly went well above and beyond the call to make sure your buying experience at our dealership left you well informed and completely satisfied. Our sales team takes great pride in being able to truly provide all of our customers with nothing less than the stellar customer service they deserve. We truly appreciate your business. Please let us know if we can do anything else for you!

August 30, 2015

Satisfied and Happy I was extremely satisfied with Trey my sales persons. As a Senior citizen I've seen customer service decline in many places over the years but I was More

by Lana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Subaru responded

Thank you so much for taking the time to share your feedback, Lana! We are happy Trey was able to revive your faith in our ability to provide top notch service to all of our customers. Safety and satisfaction are our top priorities here at Casey Auto Group, and we take great pride in being able to consistently deliver the higher level of service our customers deserve. We truly appreciate your business, Lana. Enjoy your new Jetta!

August 29, 2015

Great experience! Amazing service! Trey handled himself very professionally and is very organized! He helped me getting started with the Manual transmission and was to More

by James234845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Sep 01, 2015 -

Casey Subaru responded

Thank you for your great comments, James! It is great Trey helped make sure your buying experience at our dealership had you driving away completely satisfied. Trey and the rest of our team always do our best to help guide our customers the perfect vehicle for them. We appreciate your business, James. Please let us know if there is anything else we can do for you!

August 25, 2015

A truly professional and knowledgeable staff David, Rob, Dana and Hayden each worked hard to make my purchase of a 2016 Forester a very pleasant and rewarding experience, which it was. Thank you More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Scott Davis
Aug 26, 2015 -

Casey Subaru responded

You are quite welcome, JB! It is great to hear that David, Rob, Dana and Hayden all went above and beyond to make sure that your buying experience was nothing short of amazing. Our entire staff take great pride in being able to not only making the buying process hassle-free, but also as fun as possible. Thank you so much for your business. Enjoy your new Forester!

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