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Casey Volkswagen Subaru

Newport News, VA

3.6
571 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 571 reviews

August 25, 2015

Love my new Forester...thanks Clayton! I went to Casey VW/Subaru after visiting the other Subaru dealerships near me in Norfolk. I took the trek out to Casey because their selection seemed More

by nm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Clayton Moats
Aug 26, 2015 -

Casey Volkswagen Subaru responded

Wow, thank you so much for taking the time out of your day to share your great feedback, Nessa! It is wonderful that Clayton was able to make sure you left our dealership completely satisfied with purchasing the perfect car for you. Our entire sales team take great pride in making sure our customers are truly heard, and help guide them to making the buying experience as worry-free and fun as possible. We truly appreciate your business and recommendations. We hope you are enjoying your new Forester, and welcome to the Casey family!

August 21, 2015

Excellent service and Honest sales person Joel is one of the most honest sales person I have never met. He answers all my questions with all the info he had in the effort of helping me to make More

by jzong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Morancy
Aug 26, 2015 -

Casey Volkswagen Subaru responded

Wow, thank you so much for taking the time out of your day to share your great feedback! It is wonderful Joel was able to provide you with such excellent and knowledgeable service during your buying experience. Joel was more than happy to help you return your rental to the airport. We believe that our customers should always be taken care of the way they deserve, even after they have driven away in their new vehicle. We truly appreciate your business and recommendations. Please do not hesitate to let us know if there is anything more we can do for you!

August 20, 2015

Needed a vehicle, drove off the lot same day Just moved to the area, already knew which vehicle I wanted. Within minutes of browsing the lot, sales associate Trey, came out to greet my family a More

by Chattabox1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Trey Leggett, Casey Hefner
Aug 24, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time out of your day to share your kind words. It is fantastic to hear Trey did everything within his power to make sure that you and your family's visit to our dealership left you completely satisfied. Trey and the rest of our outstanding sales team are not concerned the price of the so much as they are more concerned with the satisfaction of our customers. We truly take the time to listen to our customers' needs and wants to help them drive away in the vehicle that is perfect for them. Maybe someday we will perfect the zero dollars a month method. We truly appreciate your business. We hope you are enjoying your new vehicle. Welcome to the Casey family!

August 18, 2015

Love my Subaru I absolutely love my new Subaru Outback. Clayton Moats was so easy to work with. I never felt preasured to buy something quickly and I truely felt h More

by outbacknate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Aug 19, 2015 -

Casey Volkswagen Subaru responded

That's what we like to hear, Nate! It is great Clayton made your buying experience easy and pressure-free. Our team believes in truly listening to our customers' wants and needs so we can help guide you to the vehicle that is absolutely perfect for you. Thank you for your business, Nate. Please let us know we can do anything else for you. Enjoy your new Outback!

August 18, 2015

Trey is THE BEST! Buying and looking for cars is always a nerve racking experience but Trey made it so easy and enjoyable. He has such great customer service skills, he More

by Diamond12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Aug 19, 2015 -

Casey Volkswagen Subaru responded

That's wonderful to hear Diamond! We are glad to know Trey made sure that you buying visit to our dealership not only left you completely satisfied, but also made sure you, and your parents, received the utmost care and respect you all deserve. We agree, the buying process can be nerve wracking, and that is why our dedicated team always go above and beyond to make sure our customers have smooth, fun and hassle-free visits to our dealership. We truly appreciate your business, Diamond. Please let us know if there is anything more we can do for you. Enjoy your new vehicle!

August 14, 2015

TREY TREY TREY I'm 22 and I just bought a brand new BRZ from Casey Subaru. I went to Casey despite it being further than 2 other dealerships because Casey actually t More

by Emccl012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Aug 14, 2015 -

Casey Volkswagen Subaru responded

Wow, thank you so much for taking the time to share your great feedback! It is so wonderful to hear Trey was able to go far above and beyond the call of duty to make sure you left our dealership completely satisfied in the perfect car for you. We completely understand people can buy a vehicle from anyone at any time anywhere, but our customers are always willing to go the extra distance to visit our team here at Casey Subaru. Not just for the amazing deals, but they also know this is the only place that will give them absolute best customer service that they deserve. Thank you again for visiting us, and please let us know if there is anything else you might need. Enjoy your new BRZ, and welcome to the Casey family!

August 10, 2015

New car buying experience This is the best experience I have ever had buying a car. Thank you Trey. I've always hated buying a car because of all the bait and switch but none o More

by bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Aug 14, 2015 -

Casey Volkswagen Subaru responded

You are quite welcome! We are glad to hear Trey was able to make sure that your buying experience with us was the best you have ever had. We know that people can see the buying process as tedious and stressful, but Trey and the rest of our dedicated sales team always do their very best to make sure our customers always drive off our lot smiling and completely satisfied. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you!

August 05, 2015

Great trade-in experience After many years owning my Subaru Forester I needed to trade in for something larger. Clayton Moats was incredibly helpful with this process. He wor More

by azohn001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Aug 06, 2015 -

Casey Volkswagen Subaru responded

That's wonderful news! It is great Clayton was able to help you upgrade into a vehicle larger than your Forester to accommodate your needs. We know that life changes and sometimes your vehicle must change to match your new needs. That is why our dedicated team is here to help you make the right choice for the perfect vehicle for you. Thank you for your business. Please let us know if there is anything more we can do for you. Enjoy your new vehicle!

July 23, 2015

Very professional, the best salesmen I've ever worked with. Trey made buying my new Subaru Legacy easy and enjoyable. From start to finish, Trey was honest and very professional, he made car buying enjoyable (u More

by JStrong17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Jul 24, 2015 -

Casey Volkswagen Subaru responded

That's what we love to hear! It is wonderful Trey was able to make sure your buying experience was so enjoyable at our dealership. We like to think we are able to separate ourselves from other dealerships with the higher level of customer service we believe our customers deserve. Thank you for your business. We hope you are enjoying your new Legacy, and welcome to the Casey family!

July 23, 2015

Satisfied New Golf Owner This dealership makes the car buying experience as pleasant as possible. Having a quality product to sell helps, but the salesperson does seal the de More

by New Golf Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Davis, Trey Leggett
Jul 24, 2015 -

Casey Volkswagen Subaru responded

Thank you for your kind words! It is great Trey was able to provide with such an awesome buying experience at our dealership. You are absolutely right. Our vehicles practically sell themselves, but it is our higher standard of excellent customer service is what separates us from everyone else. It's simply the Casey way. Trey and the rest of our dedicated sales team do their absolute best to make sure our customers drive away in the perfect vehicle for them at the best deal possible. Thank you so much for your business. Enjoy your new Golf!

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