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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.3
297 Reviews

297 Reviews of Castle Buick GMC of North Riverside - Service Center

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November 16, 2016

Service I am thoroughly satisfied with the exceptional service that I received today from Service Manager Bob Meyer and Service Consultant A.J. in resolving m More

by Pierson1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.J.Jurado, Bob Meyers, Corey Owens, Lou Mathews
Nov 17, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that Bob and A.J went above and beyond for you. Thanks again for choosing Castle!

November 11, 2016

Castle buick of good service Good service reliable people nice facility relax room they wash your car after they finsh service they explained each service to you after they finish More

by Lisa
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Lisa! We greatly appreciate your loyal business!

November 10, 2016

By far the fastest friendliest service I've received As soon as I arrived at Castle Buick I was greeted by Raul Manzanares, he informed me of all the needed requirements my vehicle needed since it was ne More

by alex.alvarao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Manzanares
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Alex, thank you for the very kind words about Raul Manzanares! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 09, 2016

Excellent service Best dealership that I have bought a car from. All 5 stars for the service. This dealership really takes care of their customers. I would definitely b More

by Castleterrain15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul 46, Lou Mathews
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 09, 2016

Service with a smile !! I brought in my 2014 Chevy impala for maintenance and I was blown away by the treatment I received!..... in a good way! The whole staff had smiles on More

by Raul Manzanares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ, Raul
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Raul, thank you for the outstanding compliments about our dealership! We are so happy to hear that our staff took good care of you and made you feel very comfortable! Thank you again for the kind words & for choosing Castle!

November 09, 2016

Best Service I'm always treated with honesty and respect at castle Buick, I appreciate the quick and friendly service I receive , AJ and most recently Raul are ver More

by Carolina M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ, Raul Manzanares
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Carolina! We greatly appreciate your loyal business!

November 07, 2016

Very good I come in with no wait and service Is great and I never had a problem they give me complete vehicle Sevice with with out a problem More

by Kene123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zuleima Martinez
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 07, 2016

Great Serbice Each time I come to Castle, I recieve great service. I've never been let down, and the staff are so friendly to their customers. More

by Lexie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonzo Perry
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Lexie! We greatly appreciate your loyal business!

November 04, 2016

A great day castle Castle Buick is a great place to get your car serviced at the people there were great the service manager help me out amazingly and I got everything More

by Tman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 04, 2016

Excellent Service Staff Their new Service staff is excellent. Very helpful and knowledgeable. Jerry was particularly courteous. He answered all of my questions and went out More

by Antoinette Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Maria
Nov 22, 2016 -

Castle Buick GMC of North Riverside responded

Hi Antoinette, thank you for the outstanding compliments about our dealership! We are so happy to hear that Jerry took good care of you and made you feel very comfortable while answering any concerns you might of had. Thank you again for the kind words & for choosing Castle!

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