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Castle Cadillac McHenry

McHenry, IL

Overview
Employees
Reviews
Vehicles
5.0
16 Reviews
Welcome to Castle Cadillac of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Cadillac of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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1107 State Rte 31

McHenry, IL

60050

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Showing 16 reviews

March 21, 2024

Buying a car has always been a nightmare, This was my first great experience. Sarah Johnson is probably the best car salesman in Illinois, she got me an amazing deal, and got me in and out. I will defini More

by abbyj198521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Johnson
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December 06, 2023

Derek Scare made the 1st service welcoming, and efficient. Mr. Scare went the extra mile walking through the initial service process as well future service options for the duration of ownership to More

by smegawputt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Scare (Five star rating)
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May 06, 2022

Very professional staff. Great customer service . Large selection of cars . No wait time for service . More

by Dina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Colrain
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July 10, 2021

Been playing phone tag with them all week trying to set up financing before I make a two hour trip there and no one calls me back. The last person I talk to told me she wasn’t sure if the mileage was right More

by ccoscino
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Ramos
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June 26, 2021

Nobody approached me in showroom. Was busy but still expected someone to say hello. More

by WCrusoe
Recommend Dealer
No
Employees Worked With
Victor Ramos
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Jun 29, 2021 -

Castle Cadillac McHenry responded

Our apologies as we do our best to greet every guest in a timely manner.

June 26, 2021

Car was not available when we arrived. Disappointed as we were told it would be up front and ready to test drive. Second time here. More

by rredwood1@yahoo.com
Recommend Dealer
No
Employees Worked With
Noah Cherry
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Jun 29, 2021 -

Castle Cadillac McHenry responded

We apologies for the inconvenience. Our inventory is being sold very quickly and the vehicle you inquired about had a deposit placed on it the evening before.

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