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Castle Chevrolet GMC McHenry
McHenry, IL
2,593 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,593 reviews
July 29, 2018
Wonderful service experience Brought in my wife’s Tahoe for AC problem they had it fixed in a day with a loaner for her so no lost time at work. The service was top notch and they Brought in my wife’s Tahoe for AC problem they had it fixed in a day with a loaner for her so no lost time at work. The service was top notch and they were in contact with us every step of the way and no surprises. More
by JonBoyZ28
Employees Worked With
Chris Scholer
July 28, 2018
Maybe I need to quit my job. Everyone on a Monday morning was smiling at 8 am here when I pulled up. Typically Mondays are the hardest work day of the week. I was greeted by Greg Everyone on a Monday morning was smiling at 8 am here when I pulled up. Typically Mondays are the hardest work day of the week. I was greeted by Greg schrecengost with smile and he stood up and shakes my hand ( respectable) also my first time here.Took care of my concerns of my car. So excellent service team from the mechanic to the cashier. So ! Maybe I need to come work here where everyone is happy to be here. Good job boys. More
by 13avery
Employees Worked With
Greg S (service)
July 23, 2018
Chevy Cruze Purchase I was very happy that all the things I wanted in my next car were made available for my purchase. The salesman was very friendly and accommodating. I was very happy that all the things I wanted in my next car were made available for my purchase. The salesman was very friendly and accommodating. More
by alilu914
Employees Worked With
Do no remember name of gentleman in Finance., Joseph Scanlan
July 23, 2018
Camaro Service Chris in Service is absolutely the best He always keeps us apprised of what is going on with the service on our vehicles His patience and expertis Chris in Service is absolutely the best He always keeps us apprised of what is going on with the service on our vehicles His patience and expertise allows me to understand what is needed and how it will be corrected on my car. More
by Carrie325
Employees Worked With
Joe Ian training with Chris. Joe was awesome as well. He has a great mentor in Chris , Chris Scholer
July 22, 2018
Purchase new car Ed chambers in sales and the finance dept went out of there way to help us purchase a brand new car my debts held us back a little but they made it ha Ed chambers in sales and the finance dept went out of there way to help us purchase a brand new car my debts held us back a little but they made it happen. Ok More
by Bobs new car
Employees Worked With
Andrew Weitzner, Cody Hamel, Edward Chambers, Doug Kiscellus
July 22, 2018
No thanks UPDATE: Again - the fact that I had negative equity and credit challenges were FULLY disclosed prior to making the drive in and the dealership indicat UPDATE: Again - the fact that I had negative equity and credit challenges were FULLY disclosed prior to making the drive in and the dealership indicated that my needs (including desired payment amount) could be met. WHY WASTE MY TIME?? Original review: I'm absolutely frustrated with this dealership. My earliest emails I disclosed fully my financial situation and need (not desire) to keep payments as close to the payment I have now and was told this was not a problem. Now I go in and suddenly the 22k car I was interested in (screenshot attached) is "30grand" and I can't buy a 2016 Buick without a big down payment. AND tell me coming back after I pay my car down more and improve my credit won't change the payment?? I'm certain that I said exactly "I don't want to waste anyone's time". My visit today was a gigantic waste of time. I'm not intending to make this one hour drive again. More
by Leannrockford
Employees Worked With
Kim Blunk, Laurie Allori, Andrew Weitzner, Ricardo Espinosa
July 20, 2018
Great Always great service. Chris is always very attentive and keeps me informed of the progress of my vehicle through the shop. Will always recommend Gary Always great service. Chris is always very attentive and keeps me informed of the progress of my vehicle through the shop. Will always recommend Gary Lang. More
by Pops Bober
Employees Worked With
Chris Scholer
July 19, 2018
Excellent perfect customer service Appreciate all the help of Jordan and Cody in helping our family get into a much newer vehicle! Great customer service to my busy kids!! Appreciate all the help of Jordan and Cody in helping our family get into a much newer vehicle! Great customer service to my busy kids!! More
by Lcsntbrn2
Employees Worked With
Jordan Suchowski, Cody Hamel
July 16, 2018
Car purchase David was very knowledgeable and made us comfortable from the beginning. We never felt rushed and he patiently answered all of our questions. He was David was very knowledgeable and made us comfortable from the beginning. We never felt rushed and he patiently answered all of our questions. He was very helpful with the financing as well. We couldn’t be happier with our purchase! More
by maryjane1858
Employees Worked With
David Schuh
July 14, 2018
Bait and Switch I had the price in email from the team. I sent several questions via email and even called to make sure the pricing and offer had no other requiremen I had the price in email from the team. I sent several questions via email and even called to make sure the pricing and offer had no other requirements I was not seeing. On the phone they assured me that the price was right. I drove the hour to McHenry and only to hear that we did NOT qualify for the price quoted. When I showed them all the emails they said their guy had 'made a mistake' and they could not honor the pricing. Do not trust these guys! More
by Newkia
Employees Worked With
Jake Lee
