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Castle Chevrolet GMC McHenry
McHenry, IL
2,593 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,593 reviews
May 25, 2018
Excellent Experience I recently traded in my 2010 Subaru Forrester for a 2018 Outback and it was a great experience. Garrett Jarnebro helped me from start to finish and I I recently traded in my 2010 Subaru Forrester for a 2018 Outback and it was a great experience. Garrett Jarnebro helped me from start to finish and I couldn't be more happy with my new car! A big thank you to Garrett and the Gary Lang Subaru team for their help! More
by Melissa B 2018
Employees Worked With
Garrett Jarnebro
May 24, 2018
Very fair and pleasant. Representatives of the agency were all extremely pleasant. The deal offered to me was quite fair in my view. My only concerns relate to the fact tha Representatives of the agency were all extremely pleasant. The deal offered to me was quite fair in my view. My only concerns relate to the fact that I was given a little misinformation. Specifically, I was told that the car had parallel parking, which it did not. Also, I was told the interest rate was 4 percent, it was 4.85 percent. I was told that the agency worked with my Bank, not the case..Granted, these are minor issues, but they do make you wonder what else was misinformation. Nevertheless, I was pleased with the deal offered and the training given with regard to how to utilize the various options on the car. The overall culture of the agency seemed to one of wanting to please the customer. More
by lrilana
Employees Worked With
Ricardo Espinosa, Jake Lee, Tim Martin
May 21, 2018
Used cars with limited lifespan of 5k Sold me a used Lincoln.Left me stranded after only 5k miles. Car needs a complete new motor. Spoke with George (he tried to help but was told “ to lea Sold me a used Lincoln.Left me stranded after only 5k miles. Car needs a complete new motor. Spoke with George (he tried to help but was told “ to leave it alone by upper management“) Spoke with Cody ( Thanks to George getting him to call me back) Cody was completely rude, insinuating that the car was my choice and claims I was offered a variety of vehicles, when it wasn’t until my car broke down that they tried to put me in a brand new vehicle and add my loan on it. Putting me in something I couldn’t afford and upside down was the only option they gave me. My vehicle is being repossessed and I’ve only had it for 3 months. No one at this dealership cares after they put you in their junk and leave you stranded. They take advantage of young females and Cody mistreats them verbally upon complaining. I called several times after for resolution and have only been sent to voicemail every time. Lvm’s for Jerry S & Dave S w/ no response. Horrible experience. More
by 5k lifespan on used cars
Employees Worked With
George Bell, Cody Hamel
May 17, 2018
Excellent service! We experienced excellent service today with the help of Jordan Suchowski. We recommend this dealership! More than 5 stars I say. Come to this dealersh We experienced excellent service today with the help of Jordan Suchowski. We recommend this dealership! More than 5 stars I say. Come to this dealership and look for Jordan and he’ll surely help you with what you need. More
by Jani
Employees Worked With
Jordan Suchowski, Cody Hamel
May 16, 2018
Gary Lang Ricardo, Joe, and the rest of the team treated me like I was a celebrity, red carpet treatment and I got a very nice truck along with a very nice loan Ricardo, Joe, and the rest of the team treated me like I was a celebrity, red carpet treatment and I got a very nice truck along with a very nice loan. I am 1000% satisfied (mathematically impossible because percent me per one hundred) any way I felt like I was treated well there. More
by m_snoddy@comcast.net
Employees Worked With
I am forgetting one person, Ricardo Espinosa, Matt Douvikas, Zak Eichmann
May 12, 2018
Great Customer Service I just bought my 2011 Mercedes Benz from here a few days ago and I love it!! Customer Service is great online and in person. Not only did I travel ove I just bought my 2011 Mercedes Benz from here a few days ago and I love it!! Customer Service is great online and in person. Not only did I travel over 5 hours to get there because you can't pass a deal so great! Eli took great care of us and made sure my experience was just as it should be awesome. I Definitely think my friends and family would like to buy from here now too. Great dealership! More
by talayah88
Employees Worked With
Eli Ali, Dave Schultz
May 12, 2018
New Car After some negotiations, I was able to get the price I wanted. Jordan was very friendly and provided great customer service. I appreciated everything After some negotiations, I was able to get the price I wanted. Jordan was very friendly and provided great customer service. I appreciated everything he did for me. More
by Sbeth1027
Employees Worked With
Jordan Suchowski
May 11, 2018
Professional courtess prompt Over all ,a pleasant experience. Promptly greeted and helped. The salesman Garrett was great, was honest, not pushy and helped me get everything I a Over all ,a pleasant experience. Promptly greeted and helped. The salesman Garrett was great, was honest, not pushy and helped me get everything I asked for. I would highly recommend Garrett and the Gary Lang Team! More
by George123
Employees Worked With
George R. Dave L. Garrett Jarnebro, Cody Hamel
May 09, 2018
Excellent customer appreciation Everyone working in this dealership , from top to bottom, is committed to serving the customer. And they are friendly people to deal with, as well. Everyone working in this dealership , from top to bottom, is committed to serving the customer. And they are friendly people to deal with, as well. More
by Steve C.
Employees Worked With
Mary Kay Pokorny, Lloyd Tanner, Steve the undercoater, Gary Lang., Jesse Cocanig, Tim Martin, Kimberly Neiss
May 08, 2018
Quick and Easy Finished oil change before I had a free coffee and read the paper. Even rotated the tires and checked wheel alinement .Also washed the Vehicle Guess I Finished oil change before I had a free coffee and read the paper. Even rotated the tires and checked wheel alinement .Also washed the Vehicle Guess I will need to do some speed reading to give the mechanics a real challenge! Pete is a personable advisor that understands your needs. well done. More
by DennisJ
Employees Worked With
Pete Styrcula
