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Castle Chevrolet GMC McHenry
McHenry, IL
2,593 Reviews
Welcome to Castle Chevy GMC of McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience.
At Castle Chevy GMC of McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,593 reviews
February 28, 2018
Warranty work Lloyd in Service took the time to explain what work needed to be done, and then gave us updates while we waited. Excellent service. Thank you! Lloyd in Service took the time to explain what work needed to be done, and then gave us updates while we waited. Excellent service. Thank you! More
by Marsha Crone
Employees Worked With
Lloyd T.
February 26, 2018
Extraordinary Customer Service My first introduction to Gary Lang Auto Group was a Kia Sportage lease. I couldn't think of a better dealership to handle my next lease/purchase. I am My first introduction to Gary Lang Auto Group was a Kia Sportage lease. I couldn't think of a better dealership to handle my next lease/purchase. I am thoroughly satisfied with my 2018 Chevrolet Equinox and have told several people to go to Gary Lang for their next purchase. My sales guys really went above and beyond.Lorenzo and George worked very hard to make a deal that made me happy. George ran out and got me a McDonald's Happy Meal. That was really impressive. More
by jcum918
Employees Worked With
Lorenzo Feddersen, George Bell
February 25, 2018
Great experience! Jordon Suchowiski was a great help! With less than perfect credit Jordon was patient and got things done. He made sure to put us in a vehicle that fit Jordon Suchowiski was a great help! With less than perfect credit Jordon was patient and got things done. He made sure to put us in a vehicle that fit our budget and lifestyle. This is our 3rd vehicle from Gary Lang Auto. We drive an hour for their great experience. Highly recommended calling Jordon for your next car! More
by Poorboy0505
Employees Worked With
Jordan Suchowski
February 19, 2018
Exceptional Service This was the first time I brough my car in for service. I was able to get a ride to work and was picked up when my car was finished. Received text m This was the first time I brough my car in for service. I was able to get a ride to work and was picked up when my car was finished. Received text messages regarding the status of my order and a call when the car was finished. Prce quoted was the price charged. Very friendly staff. More
by Jeanine LeVar
Employees Worked With
Greg
February 17, 2018
Great car buying experience. Buying a car from Jordan at Gary Lang Dealership in McHenry, IL was a pleasant experience. He knew the answers to my many questions on the 3 differen Buying a car from Jordan at Gary Lang Dealership in McHenry, IL was a pleasant experience. He knew the answers to my many questions on the 3 different cars we test drove. He was professional and confident in his answers. More
by Bilnuwels
Employees Worked With
Jordan Suchowski
February 17, 2018
Great buying experience Allowed us to test drive the car by ourselves which was really nice. Also the sales team made every effort to get us the best deal and tried to get us Allowed us to test drive the car by ourselves which was really nice. Also the sales team made every effort to get us the best deal and tried to get us out without many delays after the deal was made,great effort! More
by Irenekuc
Employees Worked With
Jordan Suchowski, Cody Hamel
February 15, 2018
Exceptional experience Very professional and helpful throughout the whole experience, would definately recommend dealership. Ricardo was very helpful with the whole process Very professional and helpful throughout the whole experience, would definately recommend dealership. Ricardo was very helpful with the whole process even called back a week after too make sure everythi by was ok. More
by Htruckguy
Employees Worked With
Ricardo Espinosa
February 13, 2018
Very customer oriented with 100% satisfaction as there goal From initial dialogue via email they had instant respo se regarding the car we wanted,color choice in stock and initial pricing. They were open to any From initial dialogue via email they had instant respo se regarding the car we wanted,color choice in stock and initial pricing. They were open to any day/time convenient for us to stop in,car we wanted when arrived at dealer was spotless clean......literally at the end of major snow storm. More
by Dr c
Employees Worked With
Krystal, Cody Hamel, Jesse Matos
February 10, 2018
Leased vehicle A family member leased a car from Ricardo and got them exactly what they wanted. My husband and I came in last year and leased a vehicle and today I A family member leased a car from Ricardo and got them exactly what they wanted. My husband and I came in last year and leased a vehicle and today I just leased mine. Ricardo will go above and beyond to make sure you have what you want at the right price. I am very particular on my vehicle, they didn’t have the color and specs I wanted on lot, so Ricardo outsourced to make sure I left with what I wanted. If you are looking for a great dealership that will treat you like a person not a commission sign, Ricardo at Gary Lang will do just that for!! More
by Jensen84
Employees Worked With
Ricardo Espinosa
February 10, 2018
Terrible customer service We had to go in because our car was totalled in a car accident. It took 4 messages over the course of 1.5 weeks for someone from finance (Doug and Dav We had to go in because our car was totalled in a car accident. It took 4 messages over the course of 1.5 weeks for someone from finance (Doug and Dave) to return my calls. Then they wouldn't let me make an appointment to come in. When I came in they said I'd have to wait for the finance manager. So we filled out the paperwork given to us and we waited over an hour in their waiting room. We had to cancel an appointment we had because it took so long. Only to be told that the paperwork we did was sufficient and that we didn't have to wait after all. The 2 gentlemen who both told us to wait didn't even apologize for making us wait all that time for nothing. More
by Larisa JM Leader
Employees Worked With
Doug Kiscellus
