Castle Chevrolet GMC McHenry

Trusted and qualified dealership for service Very pleased with service. My truck is ten years old and just wanted them to go over the whole system and make recommendations - so in effect giving t Very pleased with service. My truck is ten years old and just wanted them to go over the whole system and make recommendations - so in effect giving them carte blanche. They made no unnecessary recommendations and did quality work on what needed fixing (things I had specifically requested). Trusted and qualified dealership for service. More

long time customer My wife and I have been purchasing vehicles from Gary Lang since they were on front street near 120. we have dealt with Bill Ciszon for many years. He My wife and I have been purchasing vehicles from Gary Lang since they were on front street near 120. we have dealt with Bill Ciszon for many years. He has always treated us fairly and has worked with us to get the best deal possible. we highly recommend purchasing from your dealership. More

Refreshingly Knowledgeable, courteous and professional. My salesman, Jesse Cocanig has a remarkable knowledge of their products. As soon as I identified my interests and price range he was able to show me My salesman, Jesse Cocanig has a remarkable knowledge of their products. As soon as I identified my interests and price range he was able to show me what was available at their dealership and without any pressure we were able to make our choice. Once we decided on the auto we liked, the team was introduced, gave us a full explanation of their part in completing all the paperwork and met my desire to be finished within my stated time frame. We were given a tour of the facilities and introduced to the department heads we would contact for supporting our new auto. All our questions were answered in a timely manner and in terms we could understand. Jesse and his teammates provided us with the insights and operational capabilities needed to safely operate our new Arcadia! We highly recommend the Gary Lang dealership and Jesse !! It will be an enjoyable experience. More

return customer This is the third new car I've purchased from this dealership and I couldn't be happier with the results. A great sales and service staff! This is the third new car I've purchased from this dealership and I couldn't be happier with the results. A great sales and service staff! More

Chris is service always goes above and beyond! Chris in service always goes the extra mile. Whether it’s hunting me down a loaner car to help with the busy schedule with the kids, or explaining ex Chris in service always goes the extra mile. Whether it’s hunting me down a loaner car to help with the busy schedule with the kids, or explaining exactly what needs to be done to my car in terms that I understand. The last time I was in, my car was returned to me not only washed, but also vacuumed. That extra touch is why I keep coming back to Gary Lang. More

Recall service Quick in and out recall service. Friendly. Clean. Comfortable.waiting area. Would go back. Good experience. Chris is great. Byron in sales was thed be Quick in and out recall service. Friendly. Clean. Comfortable.waiting area. Would go back. Good experience. Chris is great. Byron in sales was thed best. More

My experience was friendly, Thanks Mary Kay for asking the question of where my vehicle was going and for keeping my sound shield in Crystal Lake instead of Hoffman Estates, tha Thanks Mary Kay for asking the question of where my vehicle was going and for keeping my sound shield in Crystal Lake instead of Hoffman Estates, that's putting the customer first. More

Helpful and knowledgeable It was my first time driving a Subaru and I fell in love instantly. The guys at Gary Lang auto created a relaxed environment that made the choice to b It was my first time driving a Subaru and I fell in love instantly. The guys at Gary Lang auto created a relaxed environment that made the choice to buy, very easy. They were knowledable and I never felt pressured into anything. They were willing to work with me to find the best price for everyone, and made what is usually a stressful process feel like a simple visit to the store. I will be recommending them to everyone looking for a good and reliable car. More

Front end noise Heard front end noise that forced me to not drive until fixed. Brian got to my car on the next business day even though there were no appointments ava Heard front end noise that forced me to not drive until fixed. Brian got to my car on the next business day even though there were no appointments available and by noon had diagnosed the issue and fixed it, as well as doing a recall that was outstanding. I could not have asked for faster or better service. More