Castle Chevrolet GMC McHenry

Parts Department-Wonderful! I went to another establishment to have oil change and tire rotation for my Kia. During the rotation they snapped the key to unlock the locking lug n I went to another establishment to have oil change and tire rotation for my Kia. During the rotation they snapped the key to unlock the locking lug nut. They suggested going to a Kia dealership to order a new unlocking key. Gary Lang is just a few blocks away so I stopped in. The problem is the card with the part number was not in the container with the other lug nuts. He noted a number on the broken key and would try to match that. If it did match the part would be in in about 2-3 days. A few hours later, Craig called and left message that number was not the part number but they did have a master set of keys and to stop back. I met him at the garage and after checking 6 keys made a match. Elated! He asked if I still wanted to order the part-no! I wanted those locks off as I did not want to have that happen again. They took off the locks and replaced with the lug nuts. What a nice gesture. I came straight home to write this review. Thank you Craig M. with the parts department! I so appreciate the efforts and time! More

Excellent experience, nice people very well informed Very good service and Jordan was great very well informed about all the details of the process. I recommend this dealer because the service and very h Very good service and Jordan was great very well informed about all the details of the process. I recommend this dealer because the service and very honest and clear deals More

First-time new car buyer I recently bought a new from Gary Lang and had a very nice experience. It was very straightforward and I walked away with a great car. I would like to I recently bought a new from Gary Lang and had a very nice experience. It was very straightforward and I walked away with a great car. I would like to thank Andrew, Darlene, and Richard for all their help. More

World class Fast and efficient is what I get every time I visit Gary Lang! Shuttle ride back to work is added benefit. Thank you for a job well done Fast and efficient is what I get every time I visit Gary Lang! Shuttle ride back to work is added benefit. Thank you for a job well done More

Car detail I had my Ford Taurus detailed at Gary Lang. Not only was my car looking amazing but the customer service was impeccable! I would recommend them highly I had my Ford Taurus detailed at Gary Lang. Not only was my car looking amazing but the customer service was impeccable! I would recommend them highly! More

I trust them. One of the very few dealerships I would trust with my investment. Friendly, courteous, honest, and informative. If the job doesn't need to be done, One of the very few dealerships I would trust with my investment. Friendly, courteous, honest, and informative. If the job doesn't need to be done, they tell you. But if they spot something that does need attention, they will bring it to your attention and explain why it needs fixing. That's why I trust them. More

Oil change I was happy I did not have to wait very long as I was getting my scheduled oil change , they kept me informed via text I was happy I did not have to wait very long as I was getting my scheduled oil change , they kept me informed via text More

An amazing experience From the time we walked in until the time we left was an amazing experience. Everyone in the dealership made us feel comfortable and welcome. From the time we walked in until the time we left was an amazing experience. Everyone in the dealership made us feel comfortable and welcome. More

The car buying experience was excellent The dealership offers a clean and pleasant atmosphere and Carlos did an excellent job for us. I highly recommend this dealership if you are considerin The dealership offers a clean and pleasant atmosphere and Carlos did an excellent job for us. I highly recommend this dealership if you are considering purchasing a vehicle. More

Great Experience I was very nervous going in as this was my first time buying a new car, but our saleswoman, Darlene was absolutely awesome! She was very nice, and mad I was very nervous going in as this was my first time buying a new car, but our saleswoman, Darlene was absolutely awesome! She was very nice, and made things much more relaxed by joking with me. She was also quick, I was in and out with an awesome new car! More