Castle Chevrolet GMC McHenry

3 great sales I first met Luis Serrano in January when my parents were buying 2 new Subaru imprezas the procedure of car buying was smooth and quick. 3 months later I first met Luis Serrano in January when my parents were buying 2 new Subaru imprezas the procedure of car buying was smooth and quick. 3 months later i was having a severe engine problem with my old car. there was initially a ford escape that i wanted to consider but was unable to be transferred Gary lang. me not knowing that used cars can't be transferred. just 2 days later a beautiful 2002 dodge Dakota. on their lot at a list price of $5990 sparked my interest. a few days later i put down a security deposit after a succesful test drive. after several days of thinking and consideration and with my old cars engine condition worsening. i made the decision to buy a 3rd vehicle from Luis. the list was $5990 i got it down to $4750. after tax title licence and doc fee. it was $5480 a total of 21% off the vehicles sticker price. my parents % off sticker price was very close to equal. happily driving off the lot in what i could consider a dream truck. having the trailer hitch and the rear seat that i wanted in a truck. today is actually 90 days today that i owned the truck. I've put about 2000 miles on it and has only needed basic maintenance and repairs. I'm hoping to keep it going for 10 years. which i am very confident it will make. there is no other sales person i would reccommend than Luis Serrano. More

Luis Serrano at Gary Lang Auto - Top Notch Service Luis Serrano at Gary Lang could not have been easier to work with! Before we met in person, Luis emailed me after a request I sent through the T Luis Serrano at Gary Lang could not have been easier to work with! Before we met in person, Luis emailed me after a request I sent through the True Car app. His email and follow-up phone call was the ONLY ONE that felt like he was treating us as people and not just a sales number. High pressure sales tactics were completely absent, and I never felt like Luis or the dealer were hounding us before we were able to make the trip out. Luis is friendly, inviting, and worked to address our needs directly with no runaround. Luis was respectful of our budget and worked hard (and quickly) to get us into the car we needed for my family. Bottom line: No nonsense, excellent service. I highly recommend Luis Serrano for any/all of your car needs. More

" No Worries" Thank you LUIS SERRANO! Words can not express how great my experience was buying a 2016 Rio from Gary Lang. It was all thank to the never ending care Thank you LUIS SERRANO! Words can not express how great my experience was buying a 2016 Rio from Gary Lang. It was all thank to the never ending care and knowledge of the best sales man I have ever bought a car from! More

courteous, efficient, honest This gentleman (Luis Serrano) worked on our behalf to give us a really good/fair price without the hassle you might go through to buy a car. He was f This gentleman (Luis Serrano) worked on our behalf to give us a really good/fair price without the hassle you might go through to buy a car. He was friendly, real, kind and patient which I really appreciated. The price he offered for our trade in was also very reasonable. I would go back to this dealership and ask for Luis in a heartbeat. Not only that but I wouldn't hesitate to recommend him to others. A great experience! More

Luis Serrano I was referred to Luis Serrano by my brother who had recently bought a car from him. He gave Luis high marks and said it was an easy, smooth overall e I was referred to Luis Serrano by my brother who had recently bought a car from him. He gave Luis high marks and said it was an easy, smooth overall experience. I have to concur; Luis went above and beyond to make my experience an easy one. I highly recommend Luis Serrano if your interested in buying a Kia More

Satisfied. Quick, comfortable waiting area with coffee & water & WIFI. I was informed of upcoming needed maintenance. Car delivered washed. Email follow ups on Quick, comfortable waiting area with coffee & water & WIFI. I was informed of upcoming needed maintenance. Car delivered washed. Email follow ups on satisfaction level. They seem genuinely interested in their customers. More

Great Experience in Every Way We purchased our Subaru Forester from Gary Lang with the sales support from Luis Serrano. Despite dropping by on one of their busiest promotional day We purchased our Subaru Forester from Gary Lang with the sales support from Luis Serrano. Despite dropping by on one of their busiest promotional days, Luis was attentive to our needs. Though the car we were initially interested in, wasn't exactly what we were looking for - Luis walked us through a line of Foresters to help us find the one we liked most. By doing so, we found a vehicle that not only fit our needs, but that we loved so much more. Our expectations were exceeded in the level of service both Luis and team at Gary Lang performed. More

Great Customer Service! Great Customer Service & answered any questions that we had. Great experience! I would highly recommended this dealership. Loved that they even welcom Great Customer Service & answered any questions that we had. Great experience! I would highly recommended this dealership. Loved that they even welcomed the family dogs. More

Routine maintenance Needed an oil change and some other routine maintenance.Chris was able to get me in right away, Quick, efficient, quality service. Really appreciate i Needed an oil change and some other routine maintenance.Chris was able to get me in right away, Quick, efficient, quality service. Really appreciate it, Chris Scholer! More

Good Experience Staff were courteous and straightforward. We got a great deal and the entire process was quick and painless. Our salesman, Carlos, followed up with Staff were courteous and straightforward. We got a great deal and the entire process was quick and painless. Our salesman, Carlos, followed up with us a few days later to make sure everything was ok with the car. More