Castle Chevrolet GMC McHenry

Merry Christmas to Me! Thank you Bill for making mu Christmas a very Happy One ! :] It was a pleasure doing business with you. Merry Christmas to you and your family Thank you Bill for making mu Christmas a very Happy One ! :] It was a pleasure doing business with you. Merry Christmas to you and your family More

buyer beware Purchased new car from them at a reasonable price but, learned they don't stand behind the product when there are problems. Had 2 bad experiences Purchased new car from them at a reasonable price but, learned they don't stand behind the product when there are problems. Had 2 bad experiences with their inability to trouble shoot basic mechanical problems. Even worse, their delay tactics & phony excuses were as bad as their refusal to take responsibility. Following months of delays, they told me there aren't any problems with the car (as if it were my imagination ?? ) Remember, this was a new car purchase that had a full warrantee, and not a used car !! Typically when you run into problems of this nature, you climb the managerial latter to get things resolved. Don't waste your time because they play the same game. AND, after they've frustrated you to the point of saying ' you'll never buy another car with them ', the response from the manager was: ' Well, we don't want you to come back.... There you have it. Cant make this stuff up and wouldn't post it if it weren't true. Do yourself a favor and go elsewhere, even if it means a couple extra bucks. More

Outstanding! Chris, I love the care I do received from the team at Gary Lang. Again, I was taken care of and sent on my way knowing it was done right. Thanks Ch Chris, I love the care I do received from the team at Gary Lang. Again, I was taken care of and sent on my way knowing it was done right. Thanks Chris! More

Amazing Bill Ciszon was a pleasure to work with. He raises the bar when it comes to service and professionalism. I WILL purchase my next car from him as well! Bill Ciszon was a pleasure to work with. He raises the bar when it comes to service and professionalism. I WILL purchase my next car from him as well! Thanks Bill! More

Battery will need jump every so often Was able to get it worked on in a timely frame and diagnosed the problem. Was kept up to date on status of troubleshooting etc Was able to get it worked on in a timely frame and diagnosed the problem. Was kept up to date on status of troubleshooting etc More

That Personal Touch We have been dealing with Gary Lang well over twenty years with the purchase of at least eight trucks and cars. Purchases and vehicle services have a We have been dealing with Gary Lang well over twenty years with the purchase of at least eight trucks and cars. Purchases and vehicle services have always met our needs. One is made to feel as part of a family of people working together for the best experience in comfort, operation, service, and certainly, price of a Gary Lang vehicle. We appreciate their courtesies to us with every visit. More

wonderful staff, great car at a great price I had a wonderful experience at Gary Lang. My Sales Associate, Mark Lindner was absolutely wonderful. He listened to what I wanted in a car and foun I had a wonderful experience at Gary Lang. My Sales Associate, Mark Lindner was absolutely wonderful. He listened to what I wanted in a car and found exactly that at a wonderful price. I never felt pushed or manipulated to buy. He addressed every question I had, which was a lot, and was very patient and again not pushy during the process. I would absolutely recommend Gary Lang and Mark Lindner to anyone looking for a car. More

GUESS THEY DIDN'T WANT MY BUSINESS. WOULD NOT RECOMMEND! I had pre ordered a 2015 WRX, but Nelson Garcia was able to get me a better deal through Gary Lang Subaru. I cancelled my pre order, and was working w I had pre ordered a 2015 WRX, but Nelson Garcia was able to get me a better deal through Gary Lang Subaru. I cancelled my pre order, and was working with Nelson regarding pricing for a few options. He was supposed to get back to me, but I didn't hear from him in a week's time. He said his manager was the only person who could get him pricing and that he was on vacation. It seems highly unlikely that only one manager would be able to price options for a vehicle. After the week had passed, I tried constantly to get in touch with Nelson via phone, as well as email, but he never got back to me.... I called the dealership again and spoke with another salesman, Joe. He got me in contact with their manager, Ed Lowitzki, but instead of Ed speaking with me directly, he had Joe speak to me on his behalf. I told Joe that I was ready to order my vehicle that day, and would put down a deposit as long as someone would get back to me. As a manager, I would think Ed would want to speak with me, especially since I was ready to move forward with my order that day. I didn't hear back from Ed or Nelson for a few days, so I reached out to Ed. He told me that he would get back to me with my financing numbers, but he never did. I called him and left him a voice mail stating that I would give them one more opportunity to keep my business, but no one called back. In the end, I ended up going back to my original salesman, and put down a deposit for the same vehicle I had cancelled a month back. I would/will NEVER recommend Gary Lang, not just Subaru, but Gary Lang as a whole dealership to anyone. Their lack of communication, and overall professionalism was greatly unacceptable. More

Just wanted to get pricing All I wanted was to get internet pricing on a car so I filled out a form online. Instead what I got were daily emails if my email address was valid. All I wanted was to get internet pricing on a car so I filled out a form online. Instead what I got were daily emails if my email address was valid. Then I asked to be removed from the mailing list and now I'm getting emails about when I'm going to come in and test drive a car. This is the second time I've tried to purchase a car from here and both times have been totally dismal experiences. I'd recommend going elsewhere. More

Third Party Installations Were NOT Disclosed I am a college student and have never reviewed anything before, but I am so incredibly disgusted by the experience I have had that I had to say somet I am a college student and have never reviewed anything before, but I am so incredibly disgusted by the experience I have had that I had to say something. I traded my 2009 Forester in February at Gary Lang and purchased a 2012 Subaru from them. Within a week I noticed the seats were getting warm for some reason. The dealer in Bloomington took a look and informed me there were after market seatwarmers in the car and I hit the switch with my leg. I was never told of any seatwarmers, let alone 3rd party, when i purchased the vehicle. A month later, I get in my car and the ceiling is leaking in 3 areas from the sunroof. Turns out this was also 3rd party installed, which I was also NOT told on purchase, and it has a design flaw which will be difficult to fix. I called the dealer and was blown off by the salesman to his manager who NEVER RETURNED MY CALL. I would not have purchased this vehicle had I known there were third party installations. BUYER BEWARE! More