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Castle Autoplex McHenry - Service Center

McHenry, IL

3.7
379 Reviews

379 Reviews of Castle Autoplex McHenry - Service Center

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September 21, 2016

Oil change and free car wash Very Friendly. Quick service despite being short staffed. FREE WIFI!! Thanks Gary Lang!!I will be coming back for fiture maintanence. Thnx again. Loya More

by VasqRudy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, VasqRudy12! Thank you for visiting our service center for your oil change. We appreciate the opportunity you gave our team to earn your business and loyalty. We're happy to hear you enjoyed our free wifi. We look forward to your next visit!

September 18, 2016

Sent it in already. Thank you! Fantastic! Warm, friendly and fast. Great surroundings. Clean and nice selection of coffee and tea. Clean restroom too! Brian was so nice. Took the ti More

by Happy 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Housworth
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Happy 123! Thank you for visiting our service center and leaving us some positive feedback on your experience with Brian. We appreciate your time to drive out and visit us, and to leave us a review. We hope your car continues to run safely for you for years down the road.

September 16, 2016

Great Service Department It's good to know that when I take my car in for service that I'm going to have a pleasant experience. I trust the service dept. at Gary Lang and .. More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Garcia
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Char! Thanks for your time to share your positive experiences in our service department with Matt. We appreciate the opportunities we have had to earn your trust.

September 14, 2016

Awesome customer service as always Brian has always so professional and helpful when I come in for service. This time around I ended up with a Claire's in my tire. It needed to be r More

by Irishdeere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Houseworth
Sep 28, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Irishdeere! We appreciate your positive feedback on your service visits with Brian. We're thankful for the opportunities you have given us to earn your business and trust. We're happy our team has been able to consistently help you with your automotive services and repairs. We hope that construction work by your home is almost completed and that your car is running safely now for you.

September 08, 2016

Service light on I called Chris to let him the service light had come on. Chris told me to bring it in. He found out what the problem was and ordered the parts. He had More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback, Randy! We're happy our team was able to earn your business and alleviate the problems you were having. Thank you for taking the time to drive out to our service center and for your time to share your experience. We appreciate your business and hope you visit us in the future.

September 07, 2016

Check engine light on Called Chris in the service department explained that I was leaving to go out of town and needed the truck repaired ASAP . Set up an appointment they More

by BM2011dmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, Brian M! We're happy to hear you had a positive, quick visit in our service center with Chris. Thank you for giving our team the opportunity to earn your business. We're thankful we were able to get your truck repaired in time for your trip out of town. We hope you visit us again!

September 07, 2016

Always a pleasure to do business with Chris Scholar has continually provided exceptional customer service to both my husband and myself over the past years. He always gets the job done and More

by Carrie325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer
Sep 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Carrie325! We appreciate your review on your positive experiences with Chris in our service center. Thank you for your time to share your feedback and thank you for your continued patronage. We're happy that your expectations are consistently exceeded and that you and your husband always receive exceptional customer service. We're happy to have you in the Gary Lang Auto family!

September 06, 2016

Nancy Butler Nancy presided over installation of Package A on my newly leased CT6 in the excellent manner I have enjoyed at Gary Lang sales and service. More

by TravlrJim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Feucht, Dale Cado
Sep 09, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your review, TravlrJim! We appreciate your positive feedback on your experience with Tony and Dale. Congratulations on your new CT6! We hope you stop by and visit us again soon!

August 30, 2016

Top Notch Service Writer If it were my choice on any given day I would take Aaron Grassel as my main man at Gary Lang Subaru. His knowledge and effort go beyond when I speak w More

by squints
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Sep 06, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you for your feedback on your experiences with Aaron, squints! We're thankful for the opportunities you have given our team to earn your business, and we're happy to hear you have always received top notch service. Thank you for your continued patronage to our Subaru service center.

August 28, 2016

Great first time experience! I made service appt online which was quick, easy and convenient. I will continue to use Gary Lang for my vehicle service. The service advisor made my More

by elizabeth little
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scholer, Chris Scholer
Aug 29, 2016 -

Castle Chevrolet GMC McHenry responded

Thank you, Elizabeth Little! We're happy to hear you had a great first time experience in our service center. Thank you for your time to leave us a positive review! We hope you visit us again.

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