379 Reviews of Castle Autoplex McHenry - Service Center
Oil change and free car wash Very Friendly. Quick service despite being short staffed. FREE WIFI!! Thanks Gary Lang!!I will be coming back for fiture maintanence. Thnx again. Loya Very Friendly. Quick service despite being short staffed. FREE WIFI!! Thanks Gary Lang!!I will be coming back for fiture maintanence. Thnx again. Loyal Customer. More
Sent it in already. Thank you! Fantastic! Warm, friendly and fast. Great surroundings. Clean and nice selection of coffee and tea. Clean restroom too! Brian was so nice. Took the ti Fantastic! Warm, friendly and fast. Great surroundings. Clean and nice selection of coffee and tea. Clean restroom too! Brian was so nice. Took the time to answer all my questions. More
Great Service Department It's good to know that when I take my car in for service that I'm going to have a pleasant experience. I trust the service dept. at Gary Lang and .. It's good to know that when I take my car in for service that I'm going to have a pleasant experience. I trust the service dept. at Gary Lang and ..... thank you Matt Garcia for once again being friendly and helpful. More
Awesome customer service as always Brian has always so professional and helpful when I come in for service. This time around I ended up with a Claire's in my tire. It needed to be r Brian has always so professional and helpful when I come in for service. This time around I ended up with a Claire's in my tire. It needed to be replaced and Brian immediately offered and got a loaner for me to drive. Took the time to help me understand the vehicle well since I did have to do some errands for the day, and would be in need of it. I will say too since my tire pressure was low, I had expressed my concern to him that if there was damage to please let me know. I have some construction work by my home currently. Brian quickly got the reason for me and help me to take pictures of the damage to give to my landlord to be reimbursed. All around when every I come in he is just very helpful and friendly. More
Service light on I called Chris to let him the service light had come on. Chris told me to bring it in. He found out what the problem was and ordered the parts. He had I called Chris to let him the service light had come on. Chris told me to bring it in. He found out what the problem was and ordered the parts. He had it fixed the next day. That is why I drive an hour to get it fixed. More
Check engine light on Called Chris in the service department explained that I was leaving to go out of town and needed the truck repaired ASAP . Set up an appointment they Called Chris in the service department explained that I was leaving to go out of town and needed the truck repaired ASAP . Set up an appointment they had it fixed I about 1 hour. I really appreciated their quick response. Thanks Brian M More
Always a pleasure to do business with Chris Scholar has continually provided exceptional customer service to both my husband and myself over the past years. He always gets the job done and Chris Scholar has continually provided exceptional customer service to both my husband and myself over the past years. He always gets the job done and exceeds my expectations. I feel like he truly cares about his customers and knows just what to do and say to make a situation right. More
Nancy Butler Nancy presided over installation of Package A on my newly leased CT6 in the excellent manner I have enjoyed at Gary Lang sales and service. Nancy presided over installation of Package A on my newly leased CT6 in the excellent manner I have enjoyed at Gary Lang sales and service. More
Top Notch Service Writer If it were my choice on any given day I would take Aaron Grassel as my main man at Gary Lang Subaru. His knowledge and effort go beyond when I speak w If it were my choice on any given day I would take Aaron Grassel as my main man at Gary Lang Subaru. His knowledge and effort go beyond when I speak with him. Always a pleasure to deal with him. More
Great first time experience! I made service appt online which was quick, easy and convenient. I will continue to use Gary Lang for my vehicle service. The service advisor made my I made service appt online which was quick, easy and convenient. I will continue to use Gary Lang for my vehicle service. The service advisor made my first time visiting Gary Lang service completely stress free. More