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376 Reviews of Castle Autoplex McHenry - Service Center
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August 16, 2015
As Always, a Good Experience This dealership makes sure that the customer is always respected, especially women. The waiting area is clean and inviting, and the work is done in a This dealership makes sure that the customer is always respected, especially women. The waiting area is clean and inviting, and the work is done in a very timely manner. More
by Otherpoe
August 15, 2015
service center I recently took my car in for repairs. Everyone was very helpful. The service manager was pleasant and had a good sense of humor. When I took my car i I recently took my car in for repairs. Everyone was very helpful. The service manager was pleasant and had a good sense of humor. When I took my car in they were able to look at it right away. They had my car back to me by the next day. I was very happy with the service I received. More
by hopeful
August 14, 2015
Service Visit I brought my '09 Pontiac Vibe in for an oil change and two recalls. I had an appointment, they took me early. They let me know how long the reca I brought my '09 Pontiac Vibe in for an oil change and two recalls. I had an appointment, they took me early. They let me know how long the recall issues would take to resolve, and were exactly right. The cost was what I was quoted online. The waiting area has two TV's, free coffee and vending. Couldn't be more pleased. Didn't know a dealer in the area worked like this. Also, they are active in the community by donating vehicles to fire departments and hosting a multi-chamber event each summer. More
by marcfeld
August 11, 2015
Good Price Friendly service I took in my car for a tire rotation and oil change. I had a coupon which was a great deal and the service was fast and excellent. I took in my car for a tire rotation and oil change. I had a coupon which was a great deal and the service was fast and excellent. More
by kwinsteady
Employees Worked With
Aaron Grassel
August 09, 2015
Excellent ! Arron was great! Very accomodating and thorough. Had oil change, rotated My tires, fixed my remote (no charge) And changed my filters!!! They also w Arron was great! Very accomodating and thorough. Had oil change, rotated My tires, fixed my remote (no charge) And changed my filters!!! They also washed the car Free! Awesome service! More
by Happycleancar123
Employees Worked With
Arron Import Service
July 31, 2015
Exceptional Customer Service From start to finish Jamie went above and beyond, he was professional and made me feel like I was the most important person there. GREAT! From start to finish Jamie went above and beyond, he was professional and made me feel like I was the most important person there. GREAT! More
by Di Lamb
Employees Worked With
Jamie in service
July 28, 2015
Kia Soul 2012 maintainence I have a scheduled appointment to bring my car in for 60000 mile maintenance. They had just did an oil change last Saturday. The review was good. I have a scheduled appointment to bring my car in for 60000 mile maintenance. They had just did an oil change last Saturday. The review was good. More
by Bill
July 22, 2015
Service review of GMAC. Chris Scholer has always helped me when I come in for service work. He knows what he is doing and is very polite in explaining work that has to b e Chris Scholer has always helped me when I come in for service work. He knows what he is doing and is very polite in explaining work that has to b e done. More
by jimbo
July 17, 2015
60,000 mile maintenance As usual, Dale takes great care of my needs and was quick to get me a loaner car when the service was going to take longer than expected. I appreciat As usual, Dale takes great care of my needs and was quick to get me a loaner car when the service was going to take longer than expected. I appreciate the service and it is the reason I keep coming back. More
by b_heldt
Employees Worked With
Dale Cado
July 08, 2015
oil change the service did a great job and willing do in the last min, the price is fair.. will come back with the A/C problems and dont know why does not work.. the service did a great job and willing do in the last min, the price is fair.. will come back with the A/C problems and dont know why does not work... More
by aussie13
Employees Worked With
Tom Gorr
