Castle Chevrolet of Villa Park - Service Center

Amazing Service The process of bringing my car to the service drive was amazingly painless due to the tireless work of Becky Pirtle. She has single handily won this d The process of bringing my car to the service drive was amazingly painless due to the tireless work of Becky Pirtle. She has single handily won this dealership my business for life. My free oil change was a quick and very pleasant experience because I followed the scheduling guidelines provided to me by Becky which made the entire process that much quicker. Keep up the good work Castle I'll be see you all again 👍🏽👍🏽 More

I hate dealerships, but I LOVE this one!! I've gone to a couple different dealerships for service and this is by far the best. They treat you just like family. I plan on going to Castle Chevy I've gone to a couple different dealerships for service and this is by far the best. They treat you just like family. I plan on going to Castle Chevy in villa park from now on. More

Steve and the service staff took great care of me! I was a new customer, but now I'm a lifetime customer. Speedy service with a smile is the best way to describe Castle Chevrolet. I was a new customer, but now I'm a lifetime customer. Speedy service with a smile is the best way to describe Castle Chevrolet. More

Help Beyond My Expectations I want to take the time to express my gratitude to Dana Dangles. I came into the service department frustrated beyond belief. Kelly told me that I sho I want to take the time to express my gratitude to Dana Dangles. I came into the service department frustrated beyond belief. Kelly told me that I should talk to Dana that if anyone could help me she could without being misleading. Not only did she spend almost 3 hours with me discussing the issues I was having she came into the dealership on her day off. That is exceptional customer service. She went above and beyond anything I would have thought. I am forever grateful for her help and knowledge and her compassion she has for Castle customers. Thank you Dana Dangles. I also want to personally thank the service department manager Steve Uginchus not only is he very knowledgeable he is very thorough with explaining answers to your automotive questions. He goes above and beyond to make the customer happy. I feel comfortable leaving my car in his service department knowing all my issues will be addressed. Id also like to thank the General Manager Patrick Wells for going above and beyond to make sure I was taken care of and i can now put my mind at ease a bit. I honestly cannot thank Dana, Steve and Patrick for all of your help. I am truly grateful, Pam Carlson More

Service and Maintenance I had gone to Castle 3yrs ago and had a very bad experience with the service department. Dana Dangles saw the review and I given the Castle and called I had gone to Castle 3yrs ago and had a very bad experience with the service department. Dana Dangles saw the review and I given the Castle and called me, after venting my frustration Dana asked me to come back in. Dana got me into a new vehicle with discounts and great rates, whenever I go in to have services done Dana always make sure the services I have are necessary and if I was happy with the service. If it weren't for Dana I would have services rendered closer to home at the Homewood Chevy Dealership, Dana you are fantastic, I look forward to seeing and chatting with you every time I come in...Thank you More

Excellent when unexpected repair was needed My 2012 Buick Enclave lost power steering all of a sudden and was leaking fluid everywhere. Of course we had things we needed to do with the car and My 2012 Buick Enclave lost power steering all of a sudden and was leaking fluid everywhere. Of course we had things we needed to do with the car and now its out of service. Steve at Castle was outstanding fitting me in, and getting everything taken care of as easy as possible. Car was less than a year out of warranty but they managed to work with GM and get some help. Thanks Steve! More

If you go to this dealership ask for Hillary!! Hillary is awesome! I recently bought a 2015 used car and have had a few issues with it since the purchase. I no longer go to the dealer I bought it f Hillary is awesome! I recently bought a 2015 used car and have had a few issues with it since the purchase. I no longer go to the dealer I bought it from for service issues because Hillary has done such a great job making sure that what ever needs to be fixed gets done right the first time! She is extremely helpful, very knowledgeable and goes the extra mile. More

Fabulous Service I actually bought my vehicle from this dealership 5 years ago so I have dealt with the service department many times since I have done all of my maint I actually bought my vehicle from this dealership 5 years ago so I have dealt with the service department many times since I have done all of my maintenance there. Recently I had a problem and I worked with Hillary on my problem and she was incredibly helpful. It was wonderful to work with someone who knows so much about cars. She was so friendly that my visit was truly painless. I look forward to working with her in the future and I highly recommend her to anyone who needs help with their cars. Debra Cassidy More

Made me feel just like family I hate going to dealerships for service. But Hillary made me feel like I was going to a family member for help. I was taken care of like a normal cust I hate going to dealerships for service. But Hillary made me feel like I was going to a family member for help. I was taken care of like a normal customer even though I didn't have an appointment. More

Customer Service I purchased my car from Hodgkins Chevy. I came to Castle for an oil change last year and Hillary helped me out alot. She took very good care of me. Sh I purchased my car from Hodgkins Chevy. I came to Castle for an oil change last year and Hillary helped me out alot. She took very good care of me. She also told me that my Onstar was not working, that I knew nothing about. She had one of guys look at it and fix it for me. She is a very friendly person and I would definitely do business with her again. She knows her stuff about cars. I would definitely recommend other people to come see her. More