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Castle Chevrolet of Villa Park - Service Center

Villa Park, IL

4.6
184 Reviews

184 Reviews of Castle Chevrolet of Villa Park - Service Center

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September 16, 2019

Great My experience was fast and great I will come back when ever I need service or a new car thanks to all who assisted me More

by loretta.valenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Pirtle
Sep 17, 2019 -

Castle Chevrolet of Villa Park responded

Loretta, thank you so much for giving us all 5 stars!

September 12, 2019

Fast & Polite I had an appointment for an oil change and tire rotation. Service was quick and the service advisor was prompt, polite and explained all the work cle More

by samfran22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Castle Chevrolet of Villa Park responded

Sam, thank you so much for your kind words and your business, take care!

September 02, 2019

Not to often do you get good service - but - at castle I always get great service. Keep it up!!! I also the free car wash. More

by COOKBOOKMAMA12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Castle Chevrolet of Villa Park responded

Thank you so much for the 5-star review!

August 28, 2019

Could have been worse So all in all, everything was decent. Came in with a rough idle issue and after it was checked out, they found an issue with the cooling system leakin More

by dlopez14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Castle Chevrolet of Villa Park responded

Thank you so much for sharing your experience with us and for taking the time to give us this insight.

August 24, 2019

Thank you Great work as always! Thank you so much for always providing great service. Tony was courteous and helpful. Provided accuracy on service time and call More

by isaiyaedelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Castle Chevrolet of Villa Park responded

Thank you so much for taking the time to leave us this great 5-star review and especially for your kind words about Tony!

August 14, 2019

Quick and efficient Although I did not purchase my vehicle at Castle I sincerely wish I had.The business I used to go to would have you sitting HOURS before the end of th More

by elliswinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Marino
Aug 16, 2019 -

Castle Chevrolet of Villa Park responded

Ellis, thank you so much for taking the time to leave us such a positive 5-star review! We appreciate your feedback and hope to hear from you again soon!

August 02, 2019

Great fast service Great service.Appreciate the staff for helping out. Service were able to get my car in and out the next day. But I wasn’t pleased I wasn’t able to use More

by nakeab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Pirtle
Aug 05, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for your feedback about our service. We are thrilled that we were able to service you in a time frame that met your standards. Becky and our team will appreciate your kind words, visit us again soon!

July 28, 2019

Warranty Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed More

by DOLPHINLUV14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for taking the time to leave us a positive review. We are happy to hear that everything worked out for you. Visit us again soon!

June 19, 2019

Oil change Prices are a little high and as a Chevy owner it should be a discount or specials for Chevy owners. I can get my oil changed cheaper with quality oil More

by mcanfield1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina, George Lorenzi
Jul 25, 2019 -

Castle Chevrolet of Villa Park responded

Thank you so much for your feedback!

June 17, 2019

Super helpful I had a niggling issue with the drivers door that required a few visits, but they were persistent in helping me fix it! Big thanks. More

by genequirini
Recommend Dealer
Yes
Employees Worked With
Becky Pirtle
Jul 25, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for your kind words and review. If you need more help, our team is available to help - safe travels!