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Castle Chevrolet of Villa Park - Service Center

Villa Park, IL

4.6
184 Reviews

184 Reviews of Castle Chevrolet of Villa Park - Service Center

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February 25, 2019

Great experience as always Service let me in with a rush request my car was ready in less than an hour... Now that's Awesome service as always from this dynamic dealership! More

by billprints4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Politza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Vujovic, Clemente Garibay, Jeff Tuckman, Shaun Grabavoy, Becky Pirtle
Feb 27, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the wonderful review! We are happy to hear that you had a great, quick service at Castle Chevrolet.

February 22, 2019

engine repair my car was repaired on the same day i came in, without a scheduled appointment, car was fixed before the promised time.. everything seems to be wor More

by cchorney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Castle Chevrolet of Villa Park responded

It's great to hear that the service team was able to fit you in and take care of your needs in a timely manner! Thank you for choosing Castle Chevrolet!!

February 13, 2019

Great service , and a oil change and tire rotation , and a wash. Becky was east to deal with, she came and got me when my car was ready. Thanks Becky More

by Fishmax88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Pirtle
Feb 15, 2019 -

Castle Chevrolet of Villa Park responded

We couldn’t be happier that Becky provided you with a great car buying experience. She is a true asset and we are lucky to have her on the service team. We appreciate your business and thank you for the kind review!

February 13, 2019

quick,respectful and informative i like the service ,they took care of me right away and kept me updated on my vehicle and look forward to further vist. thank you More

by robosterberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Grabavoy
Feb 15, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the review! We are happy to hear that the service team took great care of your car and that you had a great experience. We look forward to servicing your car in the future!

February 11, 2019

Great service No one wants to go to the dealership on a super cold day. However Castle makes the experience comfortable and quick. Always great service at Castle More

by jacksonmel119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Pasturczak, Becky Pirtle
Feb 11, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for the positive review! We're happy you chose Castle Chevrolet to get your vehicle serviced and look forward to working with you again in the future.

February 08, 2019

Thanks castle! Great customer service, worked with Jason and he took care of us! Castle took care of me 3/3 times I went there. Castle is #1 in dealership! More

by coates984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 11, 2019 -

Castle Chevrolet of Villa Park responded

We can't thank you enough for your review and loyalty to our dealership! We're very thankful to work with you and deliver the best service we can each and every time you visit. Thank you for choosing Castle Chevrolet!

February 04, 2019

Engine light on My engine light went on Saturday afternoon. I call Castle for a service appointment and immediately received a Monday morning appointment. On Monday a More

by Betty Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Buis, Chris Iozzo
Feb 05, 2019 -

Castle Chevrolet of Villa Park responded

Betty, thank you for the review. It is great to hear that the Castle Chevrolet service team was able to deliver fantastic service and a loaner car to not disrupt your planned day. Please reach out to us if there is anything else you need and we look forward to working with you again in the future.

February 04, 2019

Service The service staff at Castle Chevy are awesome. Despite our cold snap service had an available same day appointment. Everyone was pleasant, knowledgeab More

by temilolu73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Jasionowski, Becky Pirtle
Feb 05, 2019 -

Castle Chevrolet of Villa Park responded

Temilolu, thank you for the positive review! The Castle Chevrolet service team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

January 28, 2019

Emission control issue Tony F is great. On time appointment, friendly, job done quickly. Tony explained the work that was done in terms that I could easily understand. grea More

by jackschultz400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Castle Chevrolet of Villa Park responded

Customer service is our #1 priority at our dealership and we couldn't do it without Tony and our dedicated service team! It makes us happy to hear how enjoyable your car servicing experience was at Castle Chevrolet.

January 28, 2019

Absolutely horrible at every turn Doesn't fix what you bring it in for doesn't warrenty any work and the dealer itself sold me a car with 25 pre existing condition or more and major is More

by joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlex Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Castle Chevrolet of Villa Park responded

Hi Joey, we are concerned about your comments and would like to find out more information about your situation. At your earliest convenience, please reach out to our General Manager Mike Castagnino at mcastagnino@castleguy.com.

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