Castle Chevrolet of Villa Park - Service Center

Oil change and inspection In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled pr In one word — Professional. Friendly, but most important, Tony knows what he is doing. Clem was there with a big smile making sure all we handled properly. More

Somewhat disappointed. As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car As of right now the air bag light is not coming on. As far as the service is concerned , I am sure he is a good mechanic but when I received the car back it was never washed as promised, The driver seat had oil on it,. so I had to go back in & get someone to clean it off.. As i was leaving the dealership lot I checked to make sure that the oil indicator was reset to 100 % & it was not, so I had to return again to have it reset. If I didn't check it there I would had to have come back at another time. I am not blaming the mechanic but some one gouged my front RIM pretty bad on the passenger side and I am not real happy about it now. At this point I am almost afraid to bring it back again. More

A lot of wasted time I had been having tire pressure issues for about 2 weeks. When I initially made an appointment to have my tires looked at all they did was put more ai I had been having tire pressure issues for about 2 weeks. When I initially made an appointment to have my tires looked at all they did was put more air in my tires (after already coming in twice for air). I took my car to Pep Boys where they found 2 nails in one of my tires, which was replaced. My tire pressure light came back on a few days letter and I took my car to Castle where more air was going to be put in my tires but I requested that someone look at my tires because I had already been in about 5 times for air and the light continued to come on. Marlex found a nail in my left front tire and I let him know that I had a 10:30 am appointment for servicing. My car was taken back to have my tire patched and it took over an hour and a half even though I made an appointment. More

Quick, Easy Experience I brought my car in on a Wednesday evening because it was leaking anifreeze. My midday Thursday, my car was fixed with a new water pump and sensor. Be I brought my car in on a Wednesday evening because it was leaking anifreeze. My midday Thursday, my car was fixed with a new water pump and sensor. Best of all, the work was covered by my warranty. More

Interior Fan Knob upside-down Brought in my vehicle with an issue from a previous dealership. Explained the situation to Anthony that I did not like dealing with that dealership as Brought in my vehicle with an issue from a previous dealership. Explained the situation to Anthony that I did not like dealing with that dealership as I trusted Villa Park Castle more. Explained that the best he can do is spend an hour with his tech to see if the issue can be fixed. When he came 45 minutes later saying the problem was fixed and to have a nice day was awesome. More

Friendly staff The staff is very professional and friendly. And informative when in come down to purchasing a vehicle. Also, the service department is great. They'r The staff is very professional and friendly. And informative when in come down to purchasing a vehicle. Also, the service department is great. They're knowledgeable and will get you in and out when time permits. I will definitely recommend this dealership to my family and friends. More

Service was good, customer service not so good. I already told you in previous statement. I wish your old crew was back. More indifference and not paying attention to what was written on the ticke I already told you in previous statement. I wish your old crew was back. More indifference and not paying attention to what was written on the ticket. I was WAITING and they called my home to tell me my car was ready. Had I not gone to inquire about it, I could have been sitting there for longer than I was. More

Great The first time I bought my truck in I received the worst service every. This time on 12.05.18 the service was awesome. Thanks to Jason. The first time I bought my truck in I received the worst service every. This time on 12.05.18 the service was awesome. Thanks to Jason. More

If its broke, they fix it! They do highlight the problem and walk you through the repairs.. Great demeanor and personal service. Clean work area. They treat you like family. No They do highlight the problem and walk you through the repairs.. Great demeanor and personal service. Clean work area. They treat you like family. No where else would I go. More

Needed oil change and Maintenance 1 package. Marlex took off the tire rotation when I told him I just had my snow tires put on. Chrissy was able to find me a loaner for just an hour so I could de Marlex took off the tire rotation when I told him I just had my snow tires put on. Chrissy was able to find me a loaner for just an hour so I could deliver materials to a customer. The Service team always goes above and beyond! More